Customer Relationship Executive
5 months ago
Maintaining customer records: You will be responsible for maintaining accurate and up-to-date records of customer interactions, complaints, and feedback. This information will be used to improve the quality of service provided to customers.
- Providing feedback to management: You will be expected to provide feedback to management on customer needs, preferences, and trends. This information will be used to improve the quality of products and services offered by the company.
- Upselling and cross-selling: You will be responsible for identifying opportunities to upsell and cross-sell products and services to customers. This will involve understanding customer needs and preferences and recommending relevant products and services.
- Resolving customer complaints: You will be responsible for resolving customer complaints in a timely and effective manner. This will involve listening to customer concerns, providing appropriate solutions, and following up to ensure that the issue has been resolved.
- Meeting sales targets: You will be expected to meet personal and team sales targets on a regular basis. This will involve making outbound calls, following up on leads, and closing sales
**Salary**: From ₹12,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to Relocate:
- Salem, Tamil Nadu: Relocate before starting work (required)
Work Location: In person
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