Front Office Coordinator
3 months ago
**Key Responsibilities**:
- Greet and assist students, parents, and visitors in a courteous and professional manner.
- Answer and direct phone calls to appropriate staff members or departments.
- Manage the front desk area, ensuring it is tidy and well-organized.
- Handle inquiries and provide accurate information about courses, schedules, and fees.
- Schedule and confirm appointments, classes, and meetings.
- Maintain and update student records and files with accuracy and confidentiality.
- Process payments and manage financial transactions as required.
- Coordinate with other administrative staff to ensure smooth operation of the coaching centre.
- Assist with data entry, filing, and other clerical tasks as needed.
- Manage incoming and outgoing mail and packages.
- Provide support for special events or activities organized by the coaching centre.
**Qualifications**:
- High school diploma or equivalent; additional qualifications in office administration are a plus.
- Proven experience as a receptionist, front desk representative, or similar role.
- Proficient in MS Office (Word, Excel, Outlook) and comfortable with office equipment.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Professional appearance and demeanor.
- Ability to handle sensitive information with confidentiality.
- Customer-focused with a positive attitude and problem-solving skills.
**Preferred Skills**:
- Experience in an educational or coaching environment.
- Familiarity with student management systems and software.
- Basic knowledge of accounting and financial procedures.
**What We Offer**:
- Competitive salary based on experience and qualifications.
- Opportunities for professional development and growth.
- A supportive and dynamic work environment.
- Employee benefits (specify if applicable).
**Job Types**: Full-time, Permanent, Fresher, Internship
Contract length: 12 months
**Education**:
- Bachelor's (preferred)
**Experience**:
- Microsoft Office: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- English (required)
Work Location: In person
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