Salesforce Operations

3 weeks ago


Pune, India Ugam Full time

Company Description

**Job Description**:
**Experience**: 2 to 4 years
- Create and distribute reports using set templates in Salesforce, Bombora, and LinkedIn Campaign Manager. Should be knowledgeable of Salesforce Opportunities, Lead Review, Reporting and Salesforce terminologies in general.
- Review Leads entering Salesforce/Pardot through demand generation efforts to ensure strong levels of data quality, enriching bad data where cleansing is allowed
- Update Account and Contact records in Salesforce with all required and requested fields of entry
- Manage a set of reports that monitor data health and communicate with users where there is poor data to drive data cleaning and enrichment in the system
- Identify bad data, errors, and potential points of failure during the demand generation process and resolve in advance of issues arising
- Strict adherence to operational processes and workflows to ensure campaigns are delivered on time and to the required specification
- Enrich Salesforce Accounts and Contacts with research and content created by the dentsu Sales Enablement team, for Salesforce users to access
- Host recurring meeting with local market stakeholders to ensure processes and tasks are being deployed to meet expectations, and to investigate if additional processes/tasks are needed to support challenges.

**Qualifications**:
**Requirements**:

- Strong business understanding, as well as understanding of B2B sales processes and lead generation methods
- This role requires someone who has experience and confidence using Salesforce and Pardot technology
- Previously experienced in international corporate, fast-paced environments, ideally on client facing roles
- Is flexible in approach and can adapt to manage multiple activities at once.
- Working knowledge in Excel (with large and complex set of data)
- Great time management/ multitasking skills - able to manage simultaneous campaigns to an exceptional standard
- Demonstrated excellent oral and written communication skills
- High attention to detail


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