Salesforce Architect

4 weeks ago

pune, India LogicMonitor Full time

What You'll Do:

LM Envision, LogicMonitor's leading hybrid observability platform powered by AI, helps modern enterprises gain operational visibility into and predictability across their IT stacks, so they can continue to deliver extraordinary employee and customer experiences. LogicMonitor has a layered approach to intelligence, where AI and Machine Learning is baked into every facet of the LM Envision platform to help IT teams improve efficiency, minimize alert fatigue, proactively predict trends, and maximize enterprise growth and transformation. 

Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the sixth year in a row As we enter this next phase of growth, we are in search of a Salesforce Architect.

The Salesforce Architect plays a crucial role in designing, implementing, and maintaining Salesforce solutions that align with the organization's business objectives. They are responsible for creating scalable and efficient architectures, overseeing the technical aspects of projects, and providing expert guidance to development teams. The Salesforce Architect ensures the Salesforce ecosystem is optimized for performance, security, and functionality while adhering to best practices.

Here's a closer look at this key role:

Collaborate with stakeholders to understand business requirements and translate them into Salesforce solutions. Design end-to-end Salesforce architecture, including data models, customizations, integrations, and extensions. Create technical documentation outlining architectural decisions, data flow, and integration points. Provide expert guidance to development teams on Salesforce best practices, design patterns, and coding standards. Mentor and coach junior developers and administrators, fostering a culture of technical excellence. Review code and configurations to ensure they align with the established architecture and security standards. Stay up-to-date with the latest Salesforce features, releases, and industry trends, and assess their applicability to the organization's needs. Evaluate and recommend AppExchange applications and tools to enhance the Salesforce ecosystem. Design and implement seamless integrations between Salesforce and other systems, ensuring data consistency and integrity. Establish data migration strategies and oversee data mapping and transformation processes. Implement data security and governance measures to comply with regulatory requirements. Identify and resolve performance bottlenecks within the Salesforce environment, including database queries, page load times, and API calls. Conduct regular audits to ensure system performance, scalability, and reliability. Implement security measures to safeguard sensitive data, including user authentication, access controls, and data encryption. Ensure compliance with relevant data protection regulations and industry standards. Collaborate with project managers to define technical requirements, timelines, and deliverables. Participate in project planning, estimation, and resource allocation discussions. What You'll Need: 10+ years of Extensive experience in implementing Salesforce solutions for Sales Cloud, Service Cloud, and Revenue Cloud, inclusive of integrations and customizations. Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). Proven track record of successful project implementations and architectural decision-making in Sales, Service, and Revenue Cloud environments. Salesforce certifications, including Salesforce Certified Technical Architect, Salesforce Certified Application Architect, or Salesforce Certified System Architect. Proficiency in Salesforce technologies like Apex, Visualforce, Lightning components, and declarative configuration, with a focus on Sales, Service, and Revenue Cloud functionality. Profound grasp of data modeling, architectural patterns, and software engineering principles. Exceptional communication and collaboration skills

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