Customer Care Executive

5 months ago


Dehra Dun, India Ileads Auxiliary Service Pvt Ltd Full time

Responsibilities: Customer Care II Problem Solving
- Managing Incoming Calls And Customer Service Inquiries
- Provide Information About Products And Services, Take/Cancel Orders, And Record Details Of Complaints
- Keep Records Of Customer Interactions And Transactions, Details Of Enquiries, Complaints, And Comments, As Well As Actions Taken
- Follow Up To Ensure That Appropriate Actions Are Taken On Customer Requests
- Refer Unresolved Customer Grievances Or Special Requests To Designated Departments For Further Investigation

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift
- Morning shift
- Rotational shift

Ability to commute/relocate:

- Dehra Dun, Uttarakhand: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English (preferred)



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