Customer Care Executive
6 months ago
Responsibilities: Customer Care II Problem Solving
- Managing Incoming Calls And Customer Service Inquiries
- Provide Information About Products And Services, Take/Cancel Orders, And Record Details Of Complaints
- Keep Records Of Customer Interactions And Transactions, Details Of Enquiries, Complaints, And Comments, As Well As Actions Taken
- Follow Up To Ensure That Appropriate Actions Are Taken On Customer Requests
- Refer Unresolved Customer Grievances Or Special Requests To Designated Departments For Further Investigation
**Salary**: ₹8,000.00 - ₹18,000.00 per month
Schedule:
- Day shift
- Rotational shift
Ability to commute/relocate:
- Dehradun, Uttarakhand: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
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