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Sales and Tender Coordinator

5 months ago

Mumbai, India Imaginarium India Pvt Ltd Full time

**Job description**

**Roles & Responsibilities**:

- Internal coordination with various verticals (SCM/Finance/Legal/Marketing) for effective customer service
- Prepare quotations based on the inputs given by the sales Team
- Receive and acknowledge each and every incoming inquiry within stipulated time.
- Preparing & Maintaining customer database in CRM & Tally - Prefered Zoho /Salesforce.
- Managing the Operational and functional activities of Customers and Dealers
- Coordination for entire business process from order follow up, processing to execution.
- Outstanding extraction from CRM & Tally and submission, payment follow up, tracking and forecasting.
- Documentation, KYC, Vendor management.
- Customer complaint handling
- MIS reports
- Following SOPs prepared by Management
- Compile a fortnightly report of quotes made & their output.
- Should be able to handle customers calls / escalations.
- Keep records of customer interactions and Compile reports on overall video survey
- Communicate effectively and professionally with customers to resolve their queries.
- Follow communication procedures, guidelines and policies
- Should have positive attitude and confidence
- Ability to work under pressure and promote a team environment
- Tender Officer Responsibilities

**Requirements**:

- Should have minimum 3+ years of experience in similar role.
- Should be a graduate.
- Should have knowledge & experience of MS Excel functions -VLOOKUP, HLOOKUP, PivotTable.
- Experience of working on any CRM will be preferred.
- Must be outspoken and career-oriented
- Must have hands-on experience in MS Excel, MSOffice
- Minimum Typing Speed should be 30-35 words per minute.

**Salary**: ₹28,000.00 - ₹38,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- tender responsibilities: 1 year (required)
- customer dealing: 1 year (required)
- Sales coordination: 1 year (required)

**Language**:

- Fluent English (required)

**Speak with the employer**
+91 8657006954