Customer Relationship Executive

3 days ago


Mumbai, India Upstep Academy Full time

Company
- Upstep Education Private Limited

Designation Customer Relationship Executive

Location
- Andheri (Marol)

Shift - UK Shift (4PM to 1AM)

Job Role
- *Resolving queries and problems of parents

*Taking feedback from Parents on timely basis

*Updating new course or Upsell to existing customers

*Coordinates with coaches and parents Requirements

*Excellent communication skills

*Minimum 3 years of experience in customer service
- Laptop

*Ready to travel

**Salary**: ₹8,275.66 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Fixed shift
- UK shift
- US shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Mumbai - 400059, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have laptop?
- Are you fine with 2 years of bond?
- Max ctc goes up to 4 to 4.5 lpa. Will you be fine to join?

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- Fluent English (required)

**Speak with the employer**
+91 9820288799



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