Customer Relationship Executive
6 months ago
**Urgent Opening for Customer Relationship Executive for Malad Location**
Position : Customer Relationship Executive
Experience : Min 6 months
Location : Malad
CTC offered : Decent hike on current CTC
**Duties and Responsibility**
- Experience in BPO/KPO preferred Exceptional written, interpersonal and presentation skills Proficiency in MS Office.
- Should be experienced in customer service, who has the technical and practical knowledge of customer service/ relationship management process.
- She should have experience in multiple customer service support channels e.g. in
- bound/ outbound calling, e
- mail, web chat etc.
**Responsibilities**:
- Any Bachelors Degree is a must.
- Minimum 6 months of experience.
- Help customer service and retention function, handle customer queries, complaints, suggestions and requests on multiple support channels e
- mail, phone, web chat etc.
- Collect and collate customer feedback for inputting into further development of product and technology.
- Optimize the customer service function to provide best service at low cost (minimize the cost per service). Should have a sense of urgency, self-motivation and detail minded.
- Excellent Verbal and Written communication. ability to manage/ reduce customer complaints.
- Ability to create and analyze reports. Ability to remain flexible and willing to change strategies Ability to be self-motivated and create an exciting workplace.
- **Job timing - 9hrs rotational shift (9am to 9pm)**
***:
- Monday to Saturday working**
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹10,000.00 - ₹20,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Rotational shift
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Gujarati (required)
Ability to Commute:
- Mumbai Suburban, Maharashtra (required)
**Speak with the employer**
+91 8655814570
-
Customer Service Executive
6 months ago
Mumbai, India Executive Hunters Full time**(1)Customer Service Executive** - Salary budget - Rs 25,000-30,000 per month - Location - Khar, Mumbai - Working days - 6 - Work from office - yes - Work from home - Saturday. **Customer Service Responsibilities list**: Manage incoming phone calls/ Whats app queries from various customers. Generate sales leads Identify and assess customers’ needs to...
-
Customer Relationship Executive
6 months ago
Mumbai, Maharashtra, India Sam Associates - Tufflam Full time**Urgently required for the post of - Customer relationship executive - Fort, Mumbai** **Experience**: 1 to 5 years **Salary Package **:as per company norms **Notice Period**: Immediate Joiner **Role & Responsibility**: We are seeking a dynamic and customer-focused individual to join our team as a Customer Relationship Executive in the Manufacturing...
-
Customer Success Executive
4 weeks ago
Mumbai, India BridgeLoyalty Customer Experience Management LLP Full timeResponsibilitiesAs a Customer Success Executive , you will be responsible for conducting Net Promoter Score (NPS) surveys and engaging directly with customers to gather actionable feedback. You will probe deeply into the reasons behind customer satisfaction and dissatisfaction, identifying key drivers for detractors. This role is pivotal in enhancing...
-
Customer Success Executive
4 weeks ago
Mumbai, India BridgeLoyalty Customer Experience Management LLP Full timeResponsibilitiesAs a Customer Success Executive, you will be responsible for conducting Net Promoter Score (NPS) surveys and engaging directly with customers to gather actionable feedback. You will probe deeply into the reasons behind customer satisfaction and dissatisfaction, identifying key drivers for detractors. This role is pivotal in enhancing customer...
-
Customer Success Executive
4 weeks ago
Mumbai, India BridgeLoyalty Customer Experience Management LLP Full timeResponsibilitiesAs a Customer Success Executive, you will be responsible for conducting Net Promoter Score (NPS) surveys and engaging directly with customers to gather actionable feedback. You will probe deeply into the reasons behind customer satisfaction and dissatisfaction, identifying key drivers for detractors. This role is pivotal in enhancing customer...
-
Customer Success Executive
4 weeks ago
Mumbai, India BridgeLoyalty Customer Experience Management LLP Full timeResponsibilities As a Customer Success Executive , you will be responsible for conducting Net Promoter Score (NPS) surveys and engaging directly with customers to gather actionable feedback. You will probe deeply into the reasons behind customer satisfaction and dissatisfaction, identifying key drivers for detractors. This role is pivotal in enhancing...
-
Customer Success Executive
4 weeks ago
Mumbai, India BridgeLoyalty Customer Experience Management LLP Full timeResponsibilities As a Customer Success Executive , you will be responsible for conducting Net Promoter Score (NPS) surveys and engaging directly with customers to gather actionable feedback. You will probe deeply into the reasons behind customer satisfaction and dissatisfaction, identifying key drivers for detractors. This role is pivotal in enhancing...
-
Customer Relationship Executive
7 months ago
Mumbai, India Thomas Cook India Private limited Full time**We having Opening For Customer Relationship Executive in Thomas cook pvt. Ltd.** **Thomas cook pvt. Ltd.** Designation**:Customer Relationship Executive** Location**:Fort,CST, Mumbai.** Salary**:20,000 - 25,0000 ( Monthly ctc) + Incentive** Working Day: **Between Monday to Friday 1 rotational week off (Saturday - Sunday Fix working)** Timing**:9:30...
-
Customer Relationship Executive
7 months ago
Mumbai, India SIC services Full timeWe are hiring customer relationship executive (only Female) Location: Andheri kurla road Maharshtra Experience 0-2 yr Salary -upto 27k + incentive Requirment Generating sales leads and passing the lead to the sales team Resolving customer queries Maintaining contract renewal records Managing customer relationships Managing client feedback and...
-
Customer Relationship Executive
6 months ago
Mumbai, India helpgini Full time**Hiring Customer Relationship Executive (Female)** **Experience: - ** 0-2 Yrs Exp. **Salary-Up to: - **25 k + Incentive **Location**:Andheri Kurla Road, Maharashtra. **Requirements: - ** =>Generating sales leads and passing the lead to the sales team =>Resolving customer queries =>Maintaining contract renewal records =>Managing customer...
-
Customer Relationship Executive
6 months ago
Prabhadevi, Mumbai, Maharashtra, India Menschen Consulting Pvt Ltd Full timeOpportunity For a leading manufacturer of high-quality fabrics -Customer Relationship Executive-Lower Parel(W) Position :Customer Relationship Executive Location: - Lower Parel(W) Experience : 1-2years RegardsMadhusudan Burman 8103518989 Pay: ₹10,000.00 - ₹20,000.00 per month Schedule: - Day shift **Experience**: - total work: 1 year...
-
Customer Relationship Executive
7 months ago
Mumbai, Maharashtra, India Enrolsy Full timeWe are looking for a qualified **Customer Relationship Executive **to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. To be successful as a customer support executive, you should display excellent interpersonal...
-
Customer Relationship Executive
7 months ago
Navi Mumbai, India Hansa Direct Private Limited Full timeUrgent Requirement for Customer Service Inbound and Outbound, Relationship Executive and Relationship Manager, Need good communication in English and Customer handling. **Salary**: ₹1,700,000.00 - ₹2,000,000.00 per year **Benefits**: - Provident Fund Schedule: - Rotational shift **Experience**: - total work: 1 year (preferred) - Customer...
-
Customer Relationship Executive
6 months ago
Mumbai, India Ashish Interbuild Pvt Ltd Full timeAshish Interbuild - is hiring a Customer Relationship Executive. Need someone who can join immediately. - Attend to special clients (e.g. VIPs) and answer their inquiries - Anticipate guest needs and build rapport with customers - Offer assistance with certain tasks - Address customer complaints and escalation when needed **Job Types**: Full-time,...
-
Customer Relationship Executive
1 week ago
Mumbai, India COWRKS Full timeRoles and Responsibilities Ideal candidate A service industry/ F&B professional with experience in building, managing and exceeding customer experience for internal & external stakeholder, increasing catering & F&B sales and organising events. The desired candidate is expected to have experience of working in hotels/corporates overlooking customer...
-
Customer Relationship Executive
1 week ago
Mumbai, India COWRKS Full timeRoles and Responsibilities Ideal candidate A service industry/ F&B professional with experience in building, managing and exceeding customer experience for internal & external stakeholder, increasing catering & F&B sales and organising events. The desired candidate is expected to have experience of working in hotels/corporates overlooking customer...
-
Customer Relationship Executive
1 week ago
Mumbai, India COWRKS Full timeRoles and ResponsibilitiesIdeal candidateA service industry/ F&B professional with experience in building, managing and exceeding customer experience for internal & external stakeholder, increasing catering & F&B sales and organising events. The desired candidate is expected to have experience of working in hotels/corporates overlooking customer...
-
Customer Relationship Executive
6 months ago
Mumbai, India People Quest Data Services Pvt. Ltd. Full time**Company**: Fashion and Jewellery **Job title**:CRM Executive **Location**:Goregaon (Near Railway Station) **Salary Budget**: Rs. 22,000 p.m. to Rs. 25,000 p.m. **Responsibilities**: - Post-dispatch of products from delivery to customer review, taking utmost care of the customer experience at each step. - Identify customer needs and help customers use...
-
Customer Relationship Executive
6 months ago
Mumbai, India Binnys Boutique Full time**Job description** **Job Title**: Customer Relationship Executive **Responsibilities**: Build and nurture positive client relationships. Understand and address client needs and requirements. Regularly communicate with clients to ensure satisfaction. Address client concerns and issues promptly. Collaborate with internal teams for effective issue...
-
Customer Relationship Executive
6 months ago
Mumbai, Maharashtra, India Beechi Vidya Kendra Full timeFull Time- Mumbai- Posted 2 hours agoA leading trading and manufacturing company specializing in printers, printing machineries, and consumables such as spare parts, paper, ink, dyes, etc. is looking for a young & dynamic Customer Relationship Executive. **Job Overview**: As a Customer Relations Executive, you will play a pivotal role in lead generation,...