Customer Relationship Executive

6 months ago


Mumbai, India Binnys Boutique Full time

**Job description**

**Job Title**: Customer Relationship Executive

**Responsibilities**:
Build and nurture positive client relationships.

Understand and address client needs and requirements.

Regularly communicate with clients to ensure satisfaction.

Address client concerns and issues promptly.

Collaborate with internal teams for effective issue resolution.

Ensure timely resolution of client queries.

Maintain clear and consistent communication with clients.

Provide updates on products, services, and company developments.

Gather feedback to improve the client experience.

Implement strategies to retain existing clients.

Identify opportunities for upselling or cross-selling services.

Maintain accurate and up-to-date client records.

Prepare reports on client interactions as needed.

**Qualifications**:
Experiences : Fresher's - 1 year

Bachelor's degree in Business, Marketing, or a related field.

Proven experience in client relations or a similar role.

Excellent communication and interpersonal skills.

Problem-solving abilities and a customer-centric approach.

Familiarity with CRM software is a plus

Contact person : +**91 9769766183**

**Salary**: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- What is your current CTC ?
- What is your expected CTC ?
- Total years of experiences ?
- Notice period ?

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9769766183



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