Guest Relation Executive

4 weeks ago


Mumbai, India Assignedge Network Pvt Ltd Full time

Key responsibilities

Guest experience and visitor engagement service
- Be an ambassador for MuSo; ensure that every guest's experience at MuSo meets

or exceeds expectations, specifically through inclusive, culturally appropriate,

positive and memorable interactions with a friendly and sincere approach.
- Treat every guest with respect and provide friendly, courteous communication by

orienting them to the building and informing them of the exhibit’s areas and

programs.
- Provide excellent guest service, and facilitate guests' experience and journey

through a proactive and thoughtful interaction.
- Contribute to a positive, team-based, and guest-first centric culture.
- Attend guest queries/complaints. Amicably resolve matters with dissatisfied guests.
- Manage any situation with overcrowding in relation to the maximum capacity of the

area or around a particular exhibit.
- Comfortably facilitate and manage exhibits spaces and components.
- Collect and communicate guests' feedback and suggestions.
- Follow and perform the daily opening/closing protocols and procedures including

(without limitation) routine cleaning, restocking, and preparation of program

**Salary**: ₹35,000.00 - ₹50,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 4 years (preferred)

**Speak with the employer**
+91 9920501049



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