Guest Relation Executive
4 weeks ago
Key responsibilities
Guest experience and visitor engagement service
- Be an ambassador for MuSo; ensure that every guest's experience at MuSo meets
or exceeds expectations, specifically through inclusive, culturally appropriate,
positive and memorable interactions with a friendly and sincere approach.
- Treat every guest with respect and provide friendly, courteous communication by
orienting them to the building and informing them of the exhibit’s areas and
programs.
- Provide excellent guest service, and facilitate guests' experience and journey
through a proactive and thoughtful interaction.
- Contribute to a positive, team-based, and guest-first centric culture.
- Attend guest queries/complaints. Amicably resolve matters with dissatisfied guests.
- Manage any situation with overcrowding in relation to the maximum capacity of the
area or around a particular exhibit.
- Comfortably facilitate and manage exhibits spaces and components.
- Collect and communicate guests' feedback and suggestions.
- Follow and perform the daily opening/closing protocols and procedures including
(without limitation) routine cleaning, restocking, and preparation of program
**Salary**: ₹35,000.00 - ₹50,000.00 per month
Schedule:
- Day shift
**Experience**:
- total work: 4 years (preferred)
**Speak with the employer**
+91 9920501049
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