Front Office Receptionist

1 month ago


Peelamedu Coimbatore Tamil Nadu, India DIET AND DIABETIC HOSPITAL Full time

**Front Office Job Roles in a Hospital**

The front office is the first point of contact for patients and visitors in a hospital. It's a crucial department responsible for creating a positive and efficient experience.

**1. Receptionist**
- Greeting patients and visitors
- Answering phone calls and directing callers to appropriate departments
- Scheduling appointments
- Checking patients in and out
- Handling billing inquiries and payments

**2. Patient Registration Specialist**
- Verifying patient insurance information
- Collecting co-payments and deductibles
- Updating patient records
- Assisting patients with completing necessary paperwork

**3. Medical Office Assistant**
- Providing administrative support to the front office team
- Filing medical records
- Preparing and sending patient statements

**4. Front Desk Supervisor**
- Overseeing the daily operations of the front office
- Training and managing front office staff
- Ensuring compliance with hospital policies and procedures

**5. Patient Relations Specialist**
- Handling patient complaints and concerns
- Resolving patient disputes
- Monitoring patient satisfaction levels
- Implementing quality improvement initiatives

POC: Mrs Tamilselvi

Mob: +91 8928100900

Pay: ₹12,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person



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