Service Coordinator

2 weeks ago


Gandhinagar, India Accumax Lab Devices Pvt.Ltd Full time

Measure the quality effectiveness of service and improve customer satisfaction
- Rapidly acquire data from the field and work proactively to prevent issues going out of control
- Interfacing with multiple internal stakeholders such as R&D, production and logistics to achieve optimum results
- Timely submission of product service related documents to the customer
- Responsible for updating on a daily basis to the sales team for any ongoing issue once any technical issue is observed during after sales service
- Experience with SAP/ERP or CRM system is preferred
- International business’s customer service experience is preferred

**Benefits**:

- Food provided
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Gandhinagar, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)



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