Internal Sales/customer Service

2 weeks ago


Surat, India WHITELION SYSTEMS PVT LTD Full time

**Job Title : Tele Sales Executive**

**Function: Sales and Marketing**

**Reporting To**:Director of Sales

**Base Location**:Surat

**Education**:Any Graduation

**Experience (in years)**:1-2 years of experience in BPO or in telesales

**Preferred industry of work experience**: BPO

**Role Description**

**Responsibilities**:

- Addressing clients' uncertainties, grievances, and suggestions on time.
- Calling active and budding clients to encourage the purchase of items.
- Studying the details of each offering and remaining abreast of updates to these offerings.
- Obtaining and updating lists of individuals' contact details
- Communicating verbal acceptances of offers to our Sales team for closing.
- Contacting potential or existing customers to inform them about a product or service using scripts
- Answering questions about products or the company
- Asking questions to understand customer requirements and close sales
- Attend Complain/Service calls and provide to service department.
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information

**Key Competencies**
- Effective communication skills
- MS Office
- Interpersonal Skill
- Influence & Persuasion
- People & Self Development
- Delegation
- Achievement orientation
- Ability to handle high-pressure situations
- Flexibility & Adaptability
- Customer Focus

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Morning shift

**Speak with the employer**
+91 8160491781



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