Executive - Talent & Culture Operations

2 weeks ago

Navi Mumbai, India Morningstar Full time

**The Team**:The Talent & Culture team (hereby called T&C), supports the development and growth of talent by effectively chalking out initiatives in conjunction with business leaders and global teams. We aim to implement human resource strategies in India to improve organizational effectiveness

**The Role**:We believe that people are our most important asset. Our people—through their creativity, talent, and willingness to learn—are essential to the success of our company. Recruiting, developing and retaining Great People are critical to Morningstar’s future. For the role, we need a bright, energetic, and driven individual who, may or may not have prior Human Resources experience, but has a desire to learn about the domain while providing timely project, program and process support to employees, managers, and other T&C professionals. The goal is to provide a great service experience to employees and managers needing assistance from T&C; and to make other T&C professionals on the team more productive by supporting their projects and day-to-day process tasks. This position is based at our Navi Mumbai office and reports to the Director - T&C Operations.

**What we need from you**:

- A graduate/post-graduate degree or its equivalent (any stream)
- About 2-3 years of professional experience
- A drive and passion to always learn and excel
- An eye for detail and should be able to positively challenge the status quo
- Be proactive & approachable
- An innovative mindset and the ability to think outside the box
- Maintain high level of discretion and confidentiality whenever required
- Effective communication and listening skills
- Able to connect the dots between process and purpose, and focus on creating the best experience through various HR services What you will do:

- Oversee AskHR Service Desk (ticketing system for Employee queries) - Providing general consultation on policies/processes to employees & managers/leaders, coordinating with stakeholders, and analyzing the kind of queries coming in by preparing dashboards
- Support daily T&C operations such as Onboarding, Induction, Employee Query Resolution, Probation, Termination, Policy review, creating SOPs, and assisting in Rewards & Recognition process.
- Update HR Information system as and when required, and process transactions to raise job requisitions, movements, offers/hires, employee data change, etc.
- Observe, explore, and identify process related challenges to design interventions & drive operational & process excellence; improve process/program efficiency in alignment with the function’s values and purpose
- Provide Cross functional & periodic support and consultation from an Operations perspective to other T&C Domains as and when required
- Create & maintain relevant content (regarding T&C policies, offerings, processes, etc.) on the internal employee service chatbot
- Maintain Talent & Culture’s AskHR Knowledge Base & Intranet with relevant content, updated policies, and ensure it is synced with the chatbot
- Assist and subsequently own the process of creating various monthly and quarterly reports and dashboards - Headcount, Attrition, Learning & Development and Talent Acquisition.
- Identify opportunities to either improve, automate, or eliminate redundant processes to achieve operational efficiency and maximize overall productivity within the team

**How will you benefit out of this?**
- We gift you with a culture that enables innovation, provides flexibility, and honors your contributions through competitive salary and benefits package, rewards and recognition program, etc.
- You get to work with a driven team who loves to question the norms and challenge the status quo.
- You will also get a lot of learning opportunities in terms of functional, cross-functional as well as domain knowledge from your colleagues, peers and leaders who are always open to mentor and guide you.
- We love to see our people grow hence we provide various career development opportunities.
- We support professional & personal development and provide policy support to continue education and offer various opportunities to implement what you’ve learnt through stretch projects
- You will get to collaborate and work with our global counterparts and understand their way of working and processes.

Morningstar is an equal opportunity employer.

I10_MstarIndiaPvtLtd Morningstar India Private Ltd. (Delhi) Legal Entity

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