Customer Support Associate

6 months ago


Noida Uttar Pradesh, India subhadrajobs consultancy Full time

Hii,

Job Title - Customer Care Executive

Location - Noida

Process : Flipkart and Nippon

Communication - Good communication in English and Hindi

Qualification - Graduate

Experience - Freshers and Min. 6 months of experience in BPO

Working window - 8 AM to 10 PM (Any 9hr including 1hr break time)
- Answer Inbound/Outbound Calls Professionally And Provide Information About Products And Services, And Obtain Details Of Complaints
- Keep Records Of Customer Interactions And Transactions, Details Of Enquiries, Complaints, And Comments, As Well As Actions Taken. Process Forms And Applications
- Follow Up To Ensure That Appropriate Actions Are Taken On Customer Requests
- Refer Unresolved Customer Grievances Or Special Requests To Designated Departments For Further Investigation

Salary : 18k to 22k Ctc additional quaterly bonus 3000

Thanks & Regards

Kiran

7020450166

**Salary**: ₹18,000.00 - ₹22,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

**Experience**:

- bpo: 1 year (preferred)

Work Location: In person



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