Telecollection Executive- Grievance Support

2 months ago


Marathahalli Bengaluru Karnataka, India Richwave Infotech Pvt Ltd Full time

**Job Position Name: Tele Collection Executive
- Financial/Loan Application Sector**

**Roles and Responsibilities of Tele Collection Executive**:
Ø Handle incoming calls from customers or clients.

Ø Address customer inquiries, concerns, and issues in a professional and friendly manner.

Ø Provide information about products, services, or processes.

Ø Responsible for UK client, handling queries, appropriate assistance.

Ø Patience when handling tough cases.

Ø Excellent communication and problem-solving skills.

Ø Respond to customer queries in a timely and accurate way.

Ø Own and resolve customer issues efficiently, effectively and Em-pathetically.

Ø Following up with customers for any further information.

Ø Provide accurate, valid, and complete information by using the right tools.

**Key Skills**:
Ø Customer Service

Ø Customer Support

Ø Collection Executive

Ø Collections Process

Ø Collections

Ø Customer Calling

Ø Debt Collection

Ø Loan Collection

Ø Customer Care

Ø Debt Recovery

Ø Credit Collection

**Experience: 1 yrs to 1.5 yrs**

**Salary: 15,000 to 25,000 per month**

**Preferred Profile and Job Summary**:
Eligible for Under/Post Graduates.

English and Hindi are mandatory.

Age Limit
- 30

Job Location is Kadubeesanahalli and Marathahalli.

Day Shift, 6 Days Working, Weekly Off.
- **Note: Salary Will be Vary Based Upon the Interview Performance.**_
- **Name_**_**Tele Collection Executive**_

**Salary**: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Rotational shift

Ability to commute/relocate:

- Marathahalli, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English and Hindi (preferred)

**Location**:

- Marathahalli, Bengaluru, Karnataka (preferred)

Work Location: In person

**Speak with the employer**
+91
6369113543

Expected Start Date: 29/03/2024


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