
Document Controller
3 weeks ago
Job Description:Job Title: Digital Knowledge & Documentation Coordinator - Mumbai
You will play a crucial role in ensuring the success of our learning technology platforms and products by creating clear and concise documentation for mixed audiences and maintaining the organization-wide knowledge management ecosystem related to our digital platforms.
ROLE & RESPONSIBILITIES
- Proactively explore solutions and understand the functionalities to be able to articulate them into clear documentation.
- Collaborate with non-technical execution and operations teams to understand resource and documentation needs to support training and global best practices.
- Produce high-quality, clear, concise, user-friendly documentation (manuals, guides, etc) meeting industry standards and tailored to the intended audience.
- Work with internal teams, within the governance structure of the knowledge management ecosystem to support the knowledge maintenance process.
- Establish and adhere to style guides and templates for consistency. Ensure standardized terminology across all documentation.
- Categorize and organize information logically for easy retrieval. Utilize metadata and keywords to enhance searchability.
- Conduct regular reviews for accuracy, completeness, and clarity. Gather feedback to improve documentation quality.
- Ensure documentation accessibility to individuals with disabilities. Coordinate documentation localization for global audiences.Key Skills:Key Skills:
- Basic understanding of content management systems
- Basic understanding of the software development life cycle (SDLC)
- Well-organized and flexible and can manage your own time and workload
- Excel in collaborating across various teams and departments
- Have a passion for language and technology with strong problem-solving and analytical skills
- Have a curious and inquisitive mind and a willingness to learn from your successes and failures
Mandatory:
- Can translate complex technical ideas into text that is accessible for a global audience
- Attention to detail and ability to deliver high-quality content
- Quick grasp of complex technical concepts, translating them into clear and understandable text
- Self-starter, independent learner: Able to investigate and test independently in order to discover a feature set and translate it into documentation
- Excellent written communication skills in English
Gender: Open
Job Location: Goregaon West, Mumbai
Working Days: 5 days
Qualification: Graduate
Notice Period: Immediate to 30 days
Pay: Up to ₹800,000.00 per month
Schedule:
- Day shift
Application Question(s):
- current salary ?
- expected salary ?
- notice period ? (less than 30 days needed )
Work Location: Remote
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