Rtqm - Real Time que Monitor - Voice Industry

1 week ago


Hyderabad Telangana, India Writer Business Services Pvt.Ltd Full time

Monitoring queues in real time

Ensuring Agents are available on phones to take the calls, monitoring the breaks, Hold and ACW

Sending hourly interval reports and productivity reports to stake holders

Managing client interactions

Providing insights to leadership, clients, and operations leadership

Assisting with documenting and detailing performance impacts

Understanding baseline forecasts and working closely with Client to get the volume projections

Understanding supply and demand alignment

Understanding break-shift adherence

**Job Types**: Full-time, Permanent

Pay: ₹300,000.00 - ₹400,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- total work: 1 year (required)

Work Location: In person



  • Hyderabad, India VOICE 4 Girls Full time

    **Position**: Monitoring and Evaluation Officer **Type**: Full time **Company**: VOICE 4 Girls **Location**: Based in Hyderabad or at project location **Reports to**: Operations Manager **About the organization**: Founded in 2011, VOICE 4 Girls is a start-up social enterprise whose mission is to enable marginalized adolescent girls in India to take...


  • Hyderabad, India VOICE 4 Girls Full time

    **Type**: Full time **Company**: VOICE 4 Girls **Location**: Based in Hyderabad or at project location **Reports to**: Operations Manager **About the organization**: Founded in 2011, VOICE 4 Girls is a start-up social enterprise whose mission is to enable marginalized adolescent girls in India to take charge of their futures by imparting...


  • Hyderabad, Telangana, India Raman & Weil - - Disinfection Manufacturing Industry Full time

    **Position: Voice and Quality Trainer** **Location**: Kukatpally, Hyderabad **About Us**: We are a leading healthcare organization dedicated to providing holistic treatments through our network of clinics across India. With a commitment to excellence and a focus on patient care, we have established ourselves as a trusted name in the industry. We are...


  • Hyderabad, Telangana, India ASR Real Properties Full time

    **Full job description** Job Title : Real Estate Sales Executive Location: Warangal Experience: 1 to 4 yrs Notice period: Immediate. **Key skills: Real estate sales, property sales, sales executive, housing, residential** **Job Description**: - Organize, Plan and Implement (real-estate) project specific sales. - Discuss and follow-up on opportunities...

  • Project Officer

    6 months ago


    Hyderabad, Telangana, India VOICE 4 Girls Full time

    The world today is unsafe for girls and women. Urban/ rural, educated/ uneducated, rich/poor, abled/ differently abled the list can go on and we will still not find any group where women safe or know of their rights or can negotiate for their future. However, change is happening and women are making their mark in many domains. All they need is an equalizer;...

  • Project Officer

    6 months ago


    Hyderabad, Telangana, India VOICE 4 Girls Full time

    The world today is unsafe for girls and women. Urban/ rural, educated/ uneducated, rich/poor, abled/ differently abled the list can go on and we will still not find any group where women safe or know of their rights or can negotiate for their future. However, change is happening and women are making their mark in many domains. All they need is an equalizer;...

  • Project Officer

    6 months ago


    Punjagutta, Hyderabad, Telangana, India VOICE 4 Girls Full time

    The world today is unsafe for girls and women. Urban/ rural, educated/ uneducated, rich/poor, abled/ differently abled the list can go on and we will still not find any group where women safe or know of their rights or can negotiate for their future. However, change is happening and women are making their mark in many domains. All they need is an equalizer;...


  • Hyderabad, Telangana, India SRI SAI POWER AND EQUIPMENTS PVT LTD Full time

    **Job Role / Designation** **Customer Support for International Voice** **Customer care representative - 1 year in International Voice** **Sr. Customer care representative - 2 year in International Voice** **Communication** **Excellent Communication** **Experience (Yrs)** **Should have computer and Internet knowledge / knowledge of Billing...

  • Real Time Analyst

    6 months ago


    Hyderabad, India Thomson Reuters Full time

    About the Role : Manage real-time monitoring via available tools and workforce management techniques to make intra-day adjustments to maximize resource efficiency and achieve service level performance goals and business objectives. Perform continual analysis of current performance (noting recent historical trends) and conduct real-time...

  • International Voice

    5 months ago


    Hyderabad, Telangana, India Square Business Services Full time

    As the Client Technical Support Manager, you will be responsible for overseeing our international voice process and ensuring the seamless delivery of technical support services to our esteemed clients. Reporting directly to the Senior HRIS Manager, you will lead a team of dedicated professionals and collaborate closely with various cross-functional...

  • Command Centre Agent

    2 months ago


    Hyderabad, India DAZN Full time

    Disrupting an industry is an ambitious challenge! DAZN are playing more hours of live sport than any other broadcaster anywhere in the world and we are on a journey to change the game! We are committed to bringing sport to fans in an affordable, accessible, and flexible way. Our Customer Service team is key to DAZN’s success. Join DAZN as a Command...

  • Project Officer

    6 months ago


    Hyderabad, India VOICE 4 Girls Full time

    The world today is unsafe for girls and women. Urban/ rural, educated/ uneducated, rich/poor, abled/ differently abled the list can go on and we will still not find any group where women safe or know of their rights or can negotiate for their future. However, change is happening and women are making their mark in many domains. All they need is an equalizer;...

  • Sales Executive

    6 months ago


    Hyderabad, Telangana, India A Client Of Omnia in the Real Estate Industry Full time

    Client of Omnia in Real Estate Industry **Role**:Sales Executive **Industry Type**:Real Estate **Department**:Sales & Business Development - Working on leads generated by Tele callers, digital marketing or any other source - Meeting with prospective clients, understand his/ her requirement and explain project details - Coordination with other team for...


  • Hyderabad, India ASR Real Properties Full time

    we need digital marketing executive for real estate consultancy in hyderabad. aspirants have to run FB lead generation ads ,google ads ,linkedin ads ,instagram ads and should know youtube SEO.Experience in Real Estate is preffered. Work Remotely - Yes **Job Type**: Part-time Part-time hours: 35 per week **Salary**: From ₹9,468.00 per...


  • Hyderabad, Telangana, India My Elegant Full time

    **Role Description** This is a full-time and part time role for a real estate sales consultant or real estate freelancer at My Elegent Group in Hyderabad. will be responsible for managing real estate sales, customer service, and target achievement. **Qualifications** - Customer Service and Sales skills - Real Estate Property knowledge - Experience in real...


  • Hyderabad, Telangana, India FRUGES service IT Full time

    **International Voice Process**: - **Role: International voice(Full Time)**: - **Location: Uppal**: - **Grads/Undergrads**: - **Experience: Freshers or Experience**: - **Package: Freshers(3.48LPA =19,200 Take Home) & Experience (4.4LPA =28K Take Home)**: - **Shifts: Rotational shifts**: - **2 Rotational week offs**: - **2-way cab provided up to 23Kms...

  • Real Estate Agent

    2 months ago


    Hyderabad, Telangana, India Ashra Technologies Full time

    **Role Description** This is a full-time and part time role for a real estate sales agent or real estate freelancer at **My Elegant Group **in Hyderabad. will be responsible for managing real estate sales, customer service. **Qualifications** - Customer Service and Sales skills - Real Estate Property knowledge - Experience in real estate sales - Strong...


  • Hyderabad, Telangana, India PS COLLABORATIONS Full time

    Position: International Chat Support - Non-Voice Location: Hyderabad, Telangana Company: PS Collaborations Key Responsibilities: Provide real-time chat support to international customers. Could you resolve customer issues following company guidelines? You can build a relationship with customers and handle objections effectively. Work in 24/7 rotational...


  • Hyderabad, Telangana, India 3G HR SERVICES Full time

    **HIRING !!** **International voice process** Graduation is Mandatory Experience: 1.0 + years of experience in the International Voice process Shift: Night Shift **Salary**: up to 35k take home Location: Hitech city, Hyderabad. **Job Types**: Full-time, Permanent Pay: ₹20,000.00 - ₹35,000.00 per month Schedule: - Day shift - Morning...


  • Hyderabad, Telangana, India Fly consultancy services Full time

    Greetings from FLY Consulting Services, **Currently, we are hiring for the Voice process for Experienced only.** **Min 06 Months experience in International voice** **Call for interview schedule: - 7997995118 **Designation**: International Voice Process **Process**: Inbound Voice **Qualification**: Plus 2 to any graduate **Shifts** - Night shifts...