Customer Relation Executive

7 days ago

Kollam, India Deerhomes Realtors Pvt Ltd Full time

Your responsibilities include ensuring the front desk welcomes guests positively and executing all administrative tasks to the highest quality standards.
- Greet and welcome guests as soon as they arrive at the office.
- Maintain logbook with visitors' details.
- Notify company personnel of visitor arrival.
- Maintain security and telecommunications systems.
- Explaining services and introducing different packages.
- Provide visitors with an appropriate answer for all their inquiries.
- The answer, screen, and forward incoming phone calls as necessary.
- Maintain employee and department directories.
- Receive, sort, and distribute daily mail/deliveries.
- Daily monitoring of the status of digital promotions and maintaining constant contact with digital marketing team.
- Support continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
- Contribute to team effort by accomplishing related results as needed.
- Order front office supplies and keep the inventory of stock.
- Update calendars and schedule meetings.
- Perform other clerical duties such as filing, photocopying, transcribing, and faxing.
- Ensuring security and confidentiality: You'll be responsible for maintaining the security of the reception area and ensuring only authorized individuals have access. Additionally, you'll handle sensitive and confidential information, maintaining confidentiality at all times.
- Providing administrative support: You'll provide general administrative support to the architects and other staff members. This could involve tasks such as organizing travel arrangements, preparing documents, and maintaining office supplies.
- Displaying professionalism and positive attitude: It's essential to maintain a professional and positive demeanor as a receptionist. You'll represent the architectural firm's image and create a positive first impression for clients and visitors.

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Leave encashment
- Paid sick time

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

Application Deadline: 23/06/2024
Expected Start Date: 26/06/2024

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