Customer Service Representative

7 days ago


Kollam, Kerala, India Acesoft - LivePro Customer Service PVT LTD Full time

LIVEPRO CUSTOMER SERVICE PRIVATE LIMITED


We are seeking energetic and enthusiastic Arabic voice and non-voice support executives to join our amazing team You will be responsible for helping Arabic/GCC customers by providing assistance.

Proficiency in Arabic is mandatory. Training will be provided.

Attractive salary package, perks, performance-wise bonus package, friendly office atmosphere to work with, free training sections

Responsibilities:
Handle incoming customer support and inquiries. Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives Provide accurate information to customers. Update documents and records based on customer interactions. Build a rapport with customers. Must follow the rules and regulations of the company's policies.

Job Types:
Full-time, Permanent.

Junior: 0-1 year of experience in Voice or Non-Voice customer support in Arabic, Fresher can also apply.

Schedule:
8-hour shift excluding break time. Weekly 5 working days. Rotational Shift Ability to reliably commute or willing to relocate before the work start date.

Job Location:
Technopark Kollam / Eranakulam

Schedule:
Rotational shift

Supplemental pay types:
Overtime pay Yearly bonus

Ability to commute/relocate:
Reliably commute or planning to relocate before starting work (required)

Education:
Bachelor's (preferred)

Salary:
From ₹20,000.00 per month

Schedule:

  • Rotational shift

Supplemental pay types:

  • Overtime pay
  • Performance bonus

Ability to commute/relocate:

  • Kollam, Kerala: Reliably commute or planning to relocate before starting work (required)

Education:

  • Higher Secondary(12th Pass) (preferred)

Experience:

- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:

  • Arabic (preferred)

Speak with the employer
Expected Start Date: 30/11/2023

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