Customer Service Officer

3 months ago


Karol Bagh Delhi Delhi, India Mobilebies Full time

Resolve product or service-related issues and ensure timely resolution.
- Assist customers with their orders on Amazon, Flipkart, and our website.
- Manage returns, refunds, and replacements in accordance with company policies.
- Provide information on order status, shipping, and product details.
- Maintain accurate records of customer interactions.
- Work closely with internal teams (warehouse, sales, etc.) to ensure smooth customer service.
- Escalate complex queries to the appropriate department or manager.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹6,000.00 - ₹8,000.00 per month

**Benefits**:

- Paid time off

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

Expected Start Date: 02/10/2024



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