Service Representative

6 months ago


Chandigarh Chandigarh, India Utility Engineers Full time

Gender-Male

*Job Description:*

*Responsibilities:*

1. Serve as the primary point of contact for customer service inquiries related to consumer electronic products such as refrigerators, TVs, and air conditioners.

2. Resolve customer complaints and service issues promptly and effectively, either independently or by coordinating with relevant departments within the company and associated Brands.

4. Liaise with dealers to address any product-related concerns or warranty issues, ensuring a smooth resolution process.

5. Maintain accurate records of customer interactions, transactions, and resolutions using our Software.

6. Collaborate with the sales and technical teams to communicate customer feedback and improve product quality and service delivery.

7. Stay updated on the latest product features, specifications, and industry trends to better assist customers and dealers.

8. Uphold the company's standards of professionalism, integrity, and customer-centricity in all interactions.

*Qualifications:*

1. Graduate / Post Graduate in Marketing, or related field preferred.

2. Minimum 3 years of experience in customer service, preferably in the consumer electronics industry.

3. Strong understanding of consumer electronic products, brands, and technical specifications.

4. Excellent communication and interpersonal skills, with a customer-focused attitude.

5. Proven ability to multitask, prioritize, and manage time effectively in a fast-paced environment.

6. Proficiency in using software and other relevant tools for customer support and issue tracking.

7. Problem-solving skills and the ability to think analytically to resolve complex issues.

8. Previous experience working with dealers or distributors or Brands is a plus.9. ⁠Travel to, distributor offices, or customer premises as needed to address service issues or conduct product demonstrations.

9. ⁠Travel to, distributor offices, or customer premises as needed to address service issues or conduct product demonstrations.

10. Based in Chandigarh

*Benefits:*
- Competitive salary commensurate with experience.
- Opportunities for career advancement and professional development.
- Dynamic and collaborative work environment.

For further details please contact

HR - Mrs Sachdeva

Contact 9878029321 ( Please Whats App your CV )

Pay: ₹30,000.00 - ₹35,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person



  • Chandigarh, Chandigarh, India Submit Core Full time

    **Job Title: Customer Service Representative** As a Customer Service Representative, you will be the primary point of contact for our customers, providing exceptional service and support to address their inquiries, resolve issues, and ensure a positive experience. You will play a crucial role in representing our company and maintaining high levels of...


  • Chandigarh, Chandigarh, India Idea Clan Full time

    **Job Title**: Junior Customer Representative **Position Type**: Full-time **Job Overview**: We are seeking an enthusiastic and detail-oriented **Junior Customer Representative** to join our team. In this role, you will play a key part in delivering exceptional service by reaching out to customers for order confirmations, providing support for...


  • Chandigarh, Chandigarh, India Woodsforce Solutions Full time

    Job Title: Customer Service RepresentativeLocation: Chandigarh IT ParkJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Woodsforce Solutions. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Respond to customer enquiries...


  • Chandigarh, Chandigarh, India Millions Kat Private Limited Full time

    At Millions Kart Private Limited, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our sales and customer support team, you will be responsible for managing a team of representatives, overseeing the customer service process, and resolving customer complaints.Key Responsibilities:Manage a team of customer...


  • Chandigarh, India PGEIN Pvt. Ltd. Full time

    **ABOUT TPine** At TPine Financial Services, we believe the strength of our commitment is reflected in product innovation and the strategic partnerships we've established. That's why we look for team members who work hard to make a difference in their workplace and community. Our goal is to make long-term improvements in everything and everyone we touch. We...


  • Chandigarh, India Quest Solutions Inc Full time

    **Quest Solutions Inc. dba** Quest is urgently looking for a Customer Service representative for a Work From Home position. The incumbent must be a graduate with good communication skills and experienced in US calling for 6 months to 1 year. Position**:Customer Service representative** Experienced required**:6 months to 1 year** - Initiate outbound cold...


  • Chandigarh, Chandigarh, India Sogrow Full time

    **Job Summary**: We are looking for a dynamic, customer-oriented individual to join our team as a Customer Service Representative. You will be responsible for providing excellent customer support for our Cab service over call, addressing inquiries, resolving issues, and ensuring a positive customer experience. **Key Responsibilities**: Answer incoming...


  • Chandigarh, Chandigarh, India InfluxService Full time

    **Designation: - International Customer Service Representative** **Experience: - Fresher - 3 years** **Job Location: - Chandigarh** As an **International Customer Service Representative** for the Inbound US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United...


  • Chandigarh, India UVCareer Full time

    **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery **Job Types**: Full-time, Regular /...

  • Medical Representative

    5 months ago


    Chandigarh, India Integgral Corporate Service Full time

    Job Title: Medical Representative Location: Tricity, Chandigarh **Responsibilities**: Promote Ayurvedic Products & services : Present and promote Ayurvedic products to healthcare professionals, including doctors, pharmacists, and hospitals, to generate Sales and increase product awareness. Build and Maintain Relationships: Develop and maintain strong...


  • Chandigarh, Chandigarh, India Biorev Studios Pvt Ltd Full time

    **Location**: Mohali, Punjab **Shift**:US Shift **Job Type**: Full Time **Shift Timing**: - US Shift - 12 PM to 10 PM CST (10:30 PM to 8:30 AM IST) **Working Pattern**: - 6 days working **Position Overview**: **Key Responsibilities**: - Inbound and Outbound Calls: Answer incoming calls from customers and make outbound calls to prospects as...


  • Chandigarh, Chandigarh, India Woodsforce Solutions Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Woodsforce Solutions.Key ResponsibilitiesRespond to customer enquiries through calls, chats, and emails in a professional and courteous manner.Take ownership of customer concerns and resolve them efficiently.Work collaboratively as part of a team to achieve quality...


  • Chandigarh, India AAIDEOLOGY Full time

    **HIRING FOR "CUSTOMER SERVICE REPRESENTATIVE [ NO SALES / NO TARGETS ]"** **"MUST HAVE EXCELLENT COMMUNICATION SKILLS"** **MINIMUM EXPERIENCE : 0YEARS (FRESHERS)** **MAXIMUM EXPERIENCE : 2YEARS** **JOB DESCRIPTION**: They must have excellent listening abilities to understand the accurate requirements of the consumer, and must possess the patience...


  • Chandigarh, Chandigarh, India BeeperMD Full time

    **BeeperMD** looking for passionate English speaking customer representatives who are fluent enough to have conversations with US customers. **Roles & Responsibilities: - ** 1. Interface with US customers via inbound calls. 2. Excellent verbal Skills in English. 3. Greet customers in a courteous, friendly, and professional manner using agreed-upon...


  • Chandigarh, Chandigarh, India BeeperMD Full time

    **BeeperMD **is hiring for **Freshers **for the role of **Customer Service Representatives** for Chandigarh location. We are looking for passionate and enthusiastic freshers who are open to start their career in BPO industry. - Must possess excellent communication skills - Willing to learn new techniques and role for Customer Service - Happy to adapt the...


  • Chandigarh, Chandigarh, India Integgral Corporate Service Full time

    Job title - Supply Executive cum Medical Representative - Pharma Industry (Male) Location: - A.C Surgipharma Pvt Ltd, SCO, 162, ground floor, sector 38, Chandigarh-160036 Qualification: - Minimum Graduate Experience: - Minimum 1-2 years experience in supply & collection management. Working Tenure - 10 - 6 pm (6 Days) Skills Set - Strong interpersonal...


  • Chandigarh, Chandigarh, India CCS Real Estate Pvt Ltd Full time

    Job Overview: We are seeking a skilled Customer Service Representative to join our team at CCS Real Estate Pvt Ltd. This role involves handling customer inquiries, providing product information, and resolving issues in a timely and professional manner.Key Responsibilities:Respond to customer phone calls and emails in a courteous and efficient manner.Provide...


  • Chandigarh, Chandigarh, India Hyatt Corporation Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Hyatt Centric Sector 17 Chandigarh. As a key member of our Front Office team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesProvide prompt and courteous service to guests,...


  • Chandigarh, Chandigarh, India INNOVISION Limited Full time

    We are seeking a skilled Customer Service Representative to provide essential information regarding immigration processes to potential clients and guide them through initial steps of visa and immigration services.Key Responsibilities:Client Outreach: Initiate outbound calls to prospective clients based on provided leads, offering information on immigration...


  • Chandigarh, Chandigarh, India CCS Real Estate Pvt Ltd Full time

    At CCS Real Estate Pvt Ltd, we are seeking a skilled Customer Service Representative to join our team. The ideal candidate will have excellent communication skills and be able to effectively interact with customers over the phone.Key Responsibilities:Answer customer inquiries and provide product information.Use scripts to contact existing and prospective...