Dc Benefits Administrator
5 months ago
Job Details
Description
**Job Summary**:
The Benefits Administrator is responsible for operational tasks associated with defined benefit plans in compliance with plan provisions. The Administrator assists in maintaining pension data, payment, payroll administration and calculates benefits. The Administrator will be expected to pursue continued education by taking and passing professional examinations.
- Processes incoming payroll and data files provided by client within stated service level agreements.
- Experience in 5500 and non-discrimination testing
- Experience in annual Profit-sharing allocations and Match true ups
- Processes EXP (participant transaction requests) tasks within service level standards
(Includes Distribution, Hardship, Enrollments, Beneficiary)
- Provides back up support to other team members.
- Assists with projects and helps in ongoing maintenance of plan procedures
- Performs system testing as assigned including nightly checking of web availability.
- Follows protocols - escalates any processing error in a timely manner to all the stakeholders.
- Assists other team members in case of volume spikes to help in meeting team targets.
- Resolves issues through US contacts or escalates to team leader
**Required Skills & Attributes**:
- Good verbal and written communication skills
- Possess logical, analytical, and problem-solving skills
- Can work on Microsoft Office or related software
**Experience desired**:
- 1-3 years of defined contribution experience
- Experience with Excel and Access is an added advantage.
**Qualifications**:
- Computer Skills. Proficiency with respect to all computer systems used in the performance of daily tasks (OMNI, EXP, Excel, Word, etc.)
- Strong analytical capabilities and attention to detail
- Ability to organize and work with detailed pension records.
- Ability to work in a team environment and individually.
- High integrity and discretion to ensure the confidentiality of sensitive client data.
- Strong verbal and written communication skills
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