Senior Benefits Administrator
2 weeks ago
About Milliman:
Milliman is a leading global consulting and actuarial firm that helps companies navigate complex issues in employee benefits, investment consulting, healthcare, life insurance, and financial services.
Job Summary:
The Senior Benefits Administrator is responsible for operational tasks associated with defined benefit plans, ensuring compliance with plan provisions and maintaining pension data, payment, and payroll administration.
Duties/Responsibilities:
- Manage data processing activities, ensuring quality data collation and validation.
- Research participant records, process payroll, qualifications, payments, and reconciliation.
- Work on various applications to process participant requests within service level standards.
- Perform system testing as assigned.
- Coordinate with fulfillment for letters, documentations, statements, and confirmation mails.
- Provide support for special projects and other tasks as needed.
- Accurately bill time to ensure client's billings are correct.
- Ensure quality service to existing clients.
- Ensure all work product is processed according to Milliman's peer review guidelines.
- Mentor and coordinate peers in their day-to-day activities.
- Create and maintain SOP/Process documents as and when needed.
- Review third-party interface activities accurately.
- Identify process improvement ideas.
Required Skills & Attributes:
- Excellent verbal and written communication skills.
- Strong logical, analytical, and problem-solving skills.
- Proficient with Microsoft Office or related software.
Required Qualifications:
- 2+ years of experience in Defined Benefits administration.
- Bachelor's degree in any discipline.
Preferred Skills and Qualifications:
- High integrity and discretion to ensure the confidentiality of sensitive client data.
- Certifications in US Benefits would be an added advantage.
- Ability to work in a team environment and individually.
- Effective planning and priority setting.
- Ability to prioritize tasks and to delegate them when appropriate.
- Ability to function well in a high-paced and at times stressful environment.
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