Senior Benefits Administrator

4 weeks ago

Gurgaon, Haryana, India Milliman Full time

About Milliman:

Milliman is a leading global consulting and actuarial firm that helps companies navigate complex issues in employee benefits, investment consulting, healthcare, life insurance, and financial services.

Job Summary:

The Senior Benefits Administrator is responsible for operational tasks associated with defined benefit plans, ensuring compliance with plan provisions and maintaining pension data, payment, and payroll administration.

Duties/Responsibilities:

  • Manage data processing activities, ensuring quality data collation and validation.
  • Research participant records, process payroll, qualifications, payments, and reconciliation.
  • Work on various applications to process participant requests within service level standards.
  • Perform system testing as assigned.
  • Coordinate with fulfillment for letters, documentations, statements, and confirmation mails.
  • Provide support for special projects and other tasks as needed.
  • Accurately bill time to ensure client's billings are correct.
  • Ensure quality service to existing clients.
  • Ensure all work product is processed according to Milliman's peer review guidelines.
  • Mentor and coordinate peers in their day-to-day activities.
  • Create and maintain SOP/Process documents as and when needed.
  • Review third-party interface activities accurately.
  • Identify process improvement ideas.

Required Skills & Attributes:

  • Excellent verbal and written communication skills.
  • Strong logical, analytical, and problem-solving skills.
  • Proficient with Microsoft Office or related software.

Required Qualifications:

  • 2+ years of experience in Defined Benefits administration.
  • Bachelor's degree in any discipline.

Preferred Skills and Qualifications:

  • High integrity and discretion to ensure the confidentiality of sensitive client data.
  • Certifications in US Benefits would be an added advantage.
  • Ability to work in a team environment and individually.
  • Effective planning and priority setting.
  • Ability to prioritize tasks and to delegate them when appropriate.
  • Ability to function well in a high-paced and at times stressful environment.

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