Operational Executive

2 months ago

Vadodara, India SANTUSHTI SHAKES PRIVATE LIMITED Full time

Ø **Strategic Planning**:

- Implementing policies, sales planning and strategies for accomplishing growth and profitability norms.
- Assigned for building positive brand image and expansion of the organization.
- Creating detailed reports on weekly, monthly and annual revenues and expenses.
- Implementing policies and protocols that will maintain future restaurant operations.

Ø **Operations**:

- Coordinating new outlet launch.
- Keep management informed by preparing reports, documents, presentations, interpreting information, and making recommendations.
- Guiding Franchise owners towards controlling profit & loss, by following cash control/security procedures, maintaining inventory, managing labour, reviewing financial reports, and taking appropriate actions.
- Implementing procedures, control systems for maintaining hygiene and quality standards.
- Leading efforts for streamlining processes and generating cost savings in operations.
- Implementing sales promotional strategies to increase the sales volume and achieving maximum client satisfaction.
- Ensuring profitability of operations and supervise all aspects of restaurant management including, monitoring food production to ensure compliance with quality & hygiene standards.
- Ensuring compliance with sanitation and safety regulations.

Ø **Client Servicing**:

- Manage corporate deals for the new business opportunities.
- Deliver superior service and maximize customer satisfaction.
- Ensuring high quality services, resulting in customer delight and optimum resource utilization for maximum service quality.
- Ensuring maximum customer satisfaction by closely interacting with in-house and potential guests to understand their requirements and customizing the product and services accordingly.
- Delivering high-value services to franchise owners for exalting their satisfaction levels.

Ø **Personnel Management/Training**:

- Handling Staffing, Recruitment, Performance Review and Appraisal.
- Imparting appropriate training on Service Excellence and Teamwork for smooth running of the organization.
- Organizing and conducting practical and theoretical training programs, to enhance skills and motivational levels.

Ø **Promotions & Brand Building**:

- Promote the brand in the local community through word-of-mouth and restaurant events.
- Recommend ways to reach a broader audience (e.g. discounts and social media ads)
- BTL activities to create more brand recognition.
- Gaining Better sales through marketing and training staff.

**Requirements**:

- Should have worked and delivered on time bound Projects.
- Should have working experience as shift manager, outlet manager, QSR executive, etc.
- Should be proficient in Hindi and English language.
- Should be flexible with travelling.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Vadodara, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (required)

Work Location: One location

Application Deadline: 30/04/2023
Expected Start Date: 30/04/2023

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