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Sales Coordinator
2 weeks ago
**compulsory we want minimum 1 year experience in Inside sales freight forwarding**
- Makes sure that quotes are processed through the quoting process in a timely manner.
- Processes incoming orders to customer order specifications.
- Computes price, discount, sales representative's commission, and shipping charges as required.
- Interfaces with company branches and outside sales by providing customer-order quotes, ship dates and order status information.
- Uses product knowledge to inform customer of unit prices, shipping dates, anticipated delays, and any additional information needed by customer.
- prepares invoices and shipping documents such as export papers, commercial invoices.
- Specifies if special labelling is required for shipment and in some instances supplies to the shipping department.
- Checks shipping orders to ensure they are accurate with regards to quantity shipped; this is done by comparing shipping documents with computer generated reports.
- Receives and checks customer complaints.
- Confers with production, shipping, warehouse, or common carrier personnel to expedite or trace missing or delayed shipments.
- Answers questions from customers or individuals on how a product operates or directs them to the person that can assist them.
- Respond to customer inquiries and refer clients to the appropriate channels.
- Collaborates and communicates with logistics technicians, customer service representatives, service providers, and others involved in the shipment and receipt of products.
- Tracks, traces, and updates the status of incoming and outgoing shipments.
**Salary**: ₹25,000.00 - ₹35,000.00 per month
Day range:
- Monday to Friday
Shift:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- sales coordinator in freight forwarding: 1 year (preferred)
- Sales: 1 year (preferred)
Ability to Commute:
- Mumbai Suburban, Maharashtra (required)
Ability to Relocate:
- Mumbai Suburban, Maharashtra: Relocate before starting work (required)
Work Location: In person
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