![Hungrybirds Entertainment Private Limited](https://media.trabajo.org/img/noimg.jpg)
Customer Support Executive
3 weeks ago
Designation: Customer Support Executive
Location : Thane, Varthak Nagar
Experience: Freshers
CTC: Upto 1.2 LPA
Roles and Responsibilities:
- Manage large amounts of incoming phone calls
- Lead Generation
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
**Salary**: ₹10,685.80 - ₹11,000.00 per month
Schedule:
- Morning shift
Ability to commute/relocate:
- Thane, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
**Speak with the employer**
+91 8369649434
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