Client Servicing Executive

5 months ago


Coimbatore Tamil Nadu, India Mi Media Labs Full time

Responsibilities

Client service executives **act as a liaison between external customers and internal departments for the organization**

Create plans to address clients’ business needs

Advise clients on creating profitable processes

Schedule regular meetings with customers to ensure they are satisfied

Act as point of contact for complaints and escalate issues as appropriate

Help sales team up-sell or cross-sell services and products

Ensure both the company and clients adhere to contract terms

Study competition to find new ways to retain customers

Set sales and revenue targets and work diligently to meet them

Collaborate with internal teams (e.g. sales, design, development teams and senior management) to address customers’ needs

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Experience**:

- client servicing: 1 year (required)

Willingness to travel:

- 50% (preferred)



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