Chat Support Executive

2 weeks ago


Gurgaon, India Agile Ventures Pvt Ltd Full time

Job Description - Chat Process Executive - 24*7 shift
- Interact with customers to provide and process information in response to inquiries, concerns and requests.
- Promptly answer & support related chats.
- Follow up and make scheduled call backs to customers where necessary.
- Go the extra mile to engage customers in solving issues and ensure satisfaction.
- Quickly and effectively build rapport with customers, diagnose and resolve issues
- Provide service and have the ability to provide an overall excellent customer experience.
- Managing customer expectations regarding estimated response times.

Preferred Skills/Abilities/Exposure:

- 1+ Years’ experience required.
- 40 Words per minute should be the typing speed
- Should be flexible working in 24*7 rotational shifts and rotational week offs.
- Should have strong analytical skills.
- Excellent command over English language with an ability to write concisely
- Follow predefined (as trained) support procedures and policies.
- 100% Work from Office

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹25,000.00 - ₹30,000.00 per month

Schedule:

- Monday to Friday
- Night shift
- Rotational shift
- US shift

Ability to commute/relocate:

- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- international chat: 1 year (preferred)
- Non-voice: 1 year (preferred)

**Speak with the employer**
+91 9958264493
Application Deadline: 12/06/2023
Expected Start Date: 12/06/2023



  • Gurgaon, India Ifisys software and services private limited Full time

    **Job Responsibilities / KRA**: This is completely **Chat Process** To provide sales and marketing support in building a pipeline of leads to meet business plans, quotas and company objectives. Office Hours: 9Hrs ( 10:00am-7:00pm ) 5.5 days working ( Alternate Saturdays are Off ) **Salary**: ₹12,000.00 - ₹15,000.00 per month Schedule: - Day...


  • Gurgaon, India T&N Business Services Private Limited Full time

    Role: Customer Support Executive Location: Gurgaon Position: 2 Experience: Min 2 years Process Type: Blended We are looking to hire an experienced, customer-oriented Customer Support Executive to utilize inbound and outbound calls. The Support Executive’s responsibilities include up-selling our products where possible, receiving incoming telephone...


  • Gurgaon, India Spingtree Pvt Limited Full time

    Job description We are looking for an IT person to ensure that our user details are correct & verified. Necessary skill required for in this Job role. Good knowledge of computer & Internet. You should also have the patience to communicate with a variety of interdisciplinary teams and users Required Candidiate profileGood Communication Skills English,...


  • Gurgaon, India RAS Foirne HR Solutions Full time

    Role: Customer Support Executive Location: Gurgaon (WFO) Position: 2 Experience: Min 1 year Process Type: Blended We are looking to hire an experienced, customer-oriented Customer Support Executive to utilize inbound and outbound calls. The Support Executive’s responsibilities include up-selling our products where possible, receiving incoming...


  • Gurgaon, India ags talent expert Full time

    We are currently hiring BPO chat/voice executive for a premium ecommerce process in Delhi/NCR. Chat/voice process available same day joining and Interview Job location sector 32 Gurgaon **Salary**: ₹17,401.72 - ₹22,750.69 per month **Benefits**: - Health insurance - Life insurance - Provident Fund Schedule: - Day shift **Language**: - English...


  • Gurgaon, India MATHTECH THINKING FOUNDATION Full time

    **Roles and Responsibilities** - Customer Service through Calls and Chat. - Ensure timely and accurate service delivery at defined productivity levels. - Build client & domain knowledge to be able to deliver a resolution on the first conversation. - Adhere to Customer Service Attendance & Accountability policies - To Meet Their Needs and Ensure Quality...


  • Gurgaon, India Driffle Full time

    What is Driffle?Driffle is a digital goods marketplace that connects gamers across the globe with worldwide sellers. We are a bunch of gamers who are trying to make your gaming experience better with the aim of making gaming accessible and affordable to everyone.Job SummaryWe are seeking Email Support Executives to join our team and be responsible for...


  • Gurgaon, Haryana, India Driffle Full time

    What is Driffle?Driffle is a digital goods marketplace that connects gamers across the globe with worldwide sellers. We are a bunch of gamers who are trying to make your gaming experience better with the aim of making gaming accessible and affordable to everyone.Job SummaryWe are seeking Email Support Executives to join our team and be responsible for...


  • Gurgaon, India Elite Crew Consulting Full time

    Responsibilities: - Handle respond in a timely manner - Provide product, service and solution related support to end users, customers and clients. - Communicates with other departments to answer customers’ inquiries, solve their problems, and fulfill their needs. - Realtime capturing detailed records of customer interactions in the system. - Follow...


  • Gurgaon, India Everstylish Lifestyle Pvt. Ltd. Full time

    **Key Responsibilities**: Resolving customer issues promptly and professionally within the given TAT. Providing product information and assistance. Maintaining a positive and empathetic attitude toward customers. Coordinating with other team members to ensure customer satisfaction. **Qualifications**: Strong verbal and written communication...


  • Gurgaon, India 2coms Full time

    Job DescriptionOpening for Customer Support Voice/ Chat in a top leading MNC Gurgaon!!!About The Client-Our Client is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and...


  • gurgaon, India 2coms Full time

    Job Description Opening for Customer Support Voice/ Chat in a top leading MNC Gurgaon!!! About The Client- Our Client is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and...


  • Gurgaon, India ONIQ SERVICES PRIVATE LIMITED Full time

    We are actively looking for Internation customer support profile Role - Customer support (Voice and chat) Australlian process Mandatory requirements - Min. Graduate, Excellent Communication, Need min. 6 months of experience in international bpo. Salary - Upto 29k ctc Location - Udyog vihar phase 4, Sector 18, Gurgaon **Salary**: ₹24,081.57 -...


  • Gurgaon, India CrazyNeon Full time

    Maintaining day-to-day entry of customers for reporting. - Should have a US accent - Able to work independently yet a good team player and a quick learner. - Maintain a positive, empathetic, and professional attitude towards customers at all times - Ensure customer satisfaction through prompt and accurate handling of customer inquiries and concerns -...


  • Gurgaon, India Hire actions. Full time

    Must have atleast 6 months of BPO experience alongwith paper Must be Graduate with good communication skills Must be willing to work from office, work location is Gurgaon Must be comfortable with rotational shift **Job Types**: Permanent, Full-time Pay: ₹20,000.00 - ₹25,000.00 per month **Benefits**: - Health insurance - Provident...


  • Gurgaon, India HireBulls Full time

    **Work Location: Gurugram (with training in Noida)** **Responsibilities**: - Demonstrate strong communication skills in written, oral, and verbal formats. - Respond to customer queries promptly, professionally, and accurately. - Maintain a typing speed of 30 words per minute with 80% accuracy. - Work from the office, with the exception of Saturdays, which...


  • Gurgaon, India HireBulls Full time

    **Location: Gurugram (Training In Noida)** **Responsibilities**: - Demonstrate strong communication skills in written, oral, and verbal formats. - Respond to customer queries promptly, professionally, and accurately. - Maintain a typing speed of 30 words per minute with 80% accuracy. - Work from the office, with the exception of Saturdays, which will be...


  • Gurgaon, India precise Research Solutions Full time

    **Job description** **Roles & Responsibility** - **To Analyze clients requirements.**: - **Ownership of client issues and resolving them on a priority.**: - **Multi-Tasking skills.**: - **Good Decision-Making skills.**: - **Good Proficiency in English and other regional languages.**: - **Flexible to work on a shift basis.** , Regular / Permanent...


  • Gurgaon, India Veg Ease Full time

    **Job Title**: Customer Relations Executive The Customer Relations Executive is a pivotal role dedicated to nurturing positive relationships between the company and its customers. This position involves providing exceptional customer service through various communication channels, such as chatting and calling, to address inquiries and ensure customer...


  • Gurgaon, India Outpace Consulting Services Full time

    Hiring for Leading ITES Company Opportunity to work for **In Gurgaon For Customer Support Process : Voice/Non Voice** **Key Points**: **Job Description & Specifications**: 1 : Graduate 2 : UG **can not apply** 7 : The Process Is **VOICE/ NON VOICE** 9**: Salary Range : 2.20 - 2.64 LPA 10 : 5 Days Working 11**: Cabs Available** **Note**: Though We Try...