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Customer Service Agent

4 months ago

Gurgaon, India Webhelp Full time

**Job Advert**
If you’re looking for an opportunity to jump start your career and gain experience with different customers and clients, this is your time to shine We’re looking for dynamic team players with a passion for people to provide voice and non-voice process support on behalf of an international client from our Gurgaon office.

You’ll be joining our fun-loving global community of more than 120,000 passionate people who work across 200 locations in over 60 countries delivering exceptional customer experiences for some of the world’s leading brands. Being a people-first company, we put people at the heart of our business, and this is when everything comes alive.

We want fast learners and problem solvers who strive to give of their very best in everything they do and are always willing to go the extra mile to exceed customer expectations.

**What you’ll be doing**
- Working towards consistently achieving and exceeding set targets
- Ensuring first contact resolution at all times
- Protecting information security and taking responsibility for highlighting any issues that you are made aware of by using the correct processes
- Seamlessly multi-tasking, accessing and switching between tools and platforms to ensure you are able to give the most accurate and complete service possibly

**What you’ll need**
- Graduate
- Minimum 1 year of experience working on an international campaign in a contact centre environment
- Must have experience in travel using GDS Sabre/ Amadeus
- Fluency in English spoken and written language
- Attention to detail
- Availability to work shifts in a 24/7 environment including night shifts
- Clear credit and criminal records

**What we're offering**
- Salary starting from INR 525000
- Free transport facility
- Medical benefits
- Rewards and recognition all year round
- State of the art facilities including cafeteria, indoor games and other recreation activities

We’d love to get to know you better. After applying, you will be sent a link to complete a quick online chat which must be completed. Take this opportunity to advance your career with our collaborative team of game-changers today.

Job Reference: IN01813