Customer Service Associate
2 months ago
**Job Title**: Customer Support Associate - Online Sales
**Location**: Coimbatore
**Age Limit**: 25 to 30
**Gender**: Male
**Salary**: ₹20,000 - ₹30,000 + Incentives
**Work Hours**: 9:00 AM to 6:30 PM
**Qualifications**:
- Minimum educational qualification: +2 (Higher Secondary)
**Experience**:
- 4 to 8 years of experience in online sales and customer service
**Key Responsibilities**:
- Handle inbound and outbound customer inquiries related to online sales and services
- Assist customers with product selection, order processing, and general inquiries
- Maintain customer relationships to ensure a high level of satisfaction and retention
- Address customer complaints and resolve issues promptly to ensure a positive experience
- Achieve and exceed monthly sales and customer service targets
- Collaborate with the sales team to maximize revenue and enhance customer engagement
**Skills Required**:
- Excellent communication and interpersonal skills
- Strong knowledge of online sales platforms and customer service principles
- Proficiency in problem-solving and conflict resolution
- Ability to work independently and manage time effectively
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person
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