Customer Service Associate

2 months ago


Coimbatore District Tamil Nadu, India ZEAK US Full time

**Job Title**: Customer Support Associate - Online Sales

**Location**: Coimbatore

**Age Limit**: 25 to 30
**Gender**: Male

**Salary**: ₹20,000 - ₹30,000 + Incentives
**Work Hours**: 9:00 AM to 6:30 PM

**Qualifications**:

- Minimum educational qualification: +2 (Higher Secondary)

**Experience**:

- 4 to 8 years of experience in online sales and customer service

**Key Responsibilities**:

- Handle inbound and outbound customer inquiries related to online sales and services
- Assist customers with product selection, order processing, and general inquiries
- Maintain customer relationships to ensure a high level of satisfaction and retention
- Address customer complaints and resolve issues promptly to ensure a positive experience
- Achieve and exceed monthly sales and customer service targets
- Collaborate with the sales team to maximize revenue and enhance customer engagement

**Skills Required**:

- Excellent communication and interpersonal skills
- Strong knowledge of online sales platforms and customer service principles
- Proficiency in problem-solving and conflict resolution
- Ability to work independently and manage time effectively

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person



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