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Sales Support Associate
2 weeks ago
Position Overview:
Function: Sales support (pre-sales)
- **Preferred to have work experience in**:_
- Worked in backend Sales/business process (Must have).
- Worked in data/information intensive projects.
- Worked on pricing/quoting of Telecom products (Must have)
- **Roles & Responsibilities**:_
- Understand client/sales team requirements & translates the business requirements into specific deliverables from a sales support standpoint.
- Work across functions to ensure demand templates for Pricing group engagement is completed within stated timelines and with accuracy.
- Work with sales, product teams, pricing teams and other stakeholders to ensure availability of required details for sales deliverable.
- Attend meetings and kick off calls with all the relevant internal and external stakeholders.
- Support creation of complex and/or large renewal or MACD quotes.
- Work on all major telecom services
- VPN, Internet, Hosting, Cloud, Security, etc.
- Special focus needed on US legacy (voice and data) services.
- Support Inventory pulls on both strategic and legacy voice and data services(incl.US).
- Support Transfer of Service Agreement (ToSA) requests from one customer to another
- Identify and share opportunities to improve quoting system functionality.
- Support the Sales Support team, as needed, by cross-training on systems and products.
- Participate in training to stay current on existing products and learn upcoming products.
- Responsible for tracking performance Analytics & publishing Dashboard.
- Help other teams like revenue assurance on data pulls, creating linkages between cost and revenue and opening disputes
- **Skills : Necessary**_
- Business cum technical perspective
- Advanced verbal and written communication skills
- Have a proven high level of dedication and commitment.
- Should have multitasking capabilities.
- Be results-oriented and driven, should be able to navigate internally within the systems and tools to ensure deliverables are met.
- Display a proven ability to work under pressure.
- Decent MS-office (especially Excel/Power point) skills
- **Shift: Night Shifts (6 pm to 3 am/9 pm to 6 am)**_
- **Cabs not provided. Night Shift allowance of Rs. 500/- provided per night.**_
**Salary**: Up to ₹1,200,000.00 per year
Shift:
- Night shift
**Experience**:
- total work: 3 years (required)
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