Trainer- Customer Care

1 month ago


Gurgaon, India Valeur Fabtex Pvt. Ltd. Full time

We have an opening for the post of " Trainer

Job Responsibilities:

- Provide training and instruction to customer service representatives to ensure successful performance of job duties.
- Develop online and in-person course curriculum for all job functions.
- Provide feedback to managers on the performance of staff members.
- Train new employees or retrain experienced staff members.
- Maintain a training program schedule and calendar.
- Provide training to new and additional locations as needed.
- Obtain or participate in continuing education to enhance technical knowledge.
- Develop and implement new training programs as needed.
- Provide accurate and timely training and support to new staff to ensure successful implementation of key call center processes and policies.
- Coordinate with senior-level members to ensure proper usage of consumables and schedule staffing.
- Update and maintain material inventory.
- Perform other duties as required by supervisor.

**Salary**: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 2 years (preferred)
- total work: 4 years (preferred)
- Customer service: 2 years (preferred)

**Language**:

- Hindi (preferred)
- English (required)

Ability to Commute:

- Gurgaon, Haryana (preferred)

Ability to Relocate:

- Gurgaon, Haryana: Relocate before starting work (preferred)

**Speak with the employer**
+91 9990322633



  • Gurgaon, India Hirebloc Ventures Pvt Ltd Full time

    **Urgent Hiring for customer care executive** **Salary - 15K - 20K** **Location - Gurgaon** **Freshers are also welcome.** **Role Description** This is a full-time on-site role for a Customer Care Executive located in Gurugram. The Customer Care Executive will be responsible for responding to customer queries and complaints, providing customer support,...

  • Customer Care Service

    1 month ago


    Gurgaon, India Vlebazaar Full time

    Job Description: Customer Care Service Position: Customer Care Service Representative About the Company: VLEBazaar is a rapidly growing e-commerce platform based in India, established in 2015. As one of India's top 100 startups, VLEBazaar aims to provide high-quality products at affordable prices, even in rural areas. We are currently seeking dedicated and...


  • Gurgaon, India Glow right electric source pvt Ltd Full time

    **Job Title: Customer Care Executive** **Company**: The High Life Cuisine **Location**:223, Phase IV, Udyog Vihar, Sector 18, Gurugram, Haryana 122015 **Job Description: As a Customer Care Executive, you will be the front-line representative of our food processing company, responsible for providing exceptional customer service and support. You will serve...

  • Customer Care Execut

    1 month ago


    Gurgaon, India Whiteforce Full time

    **Employment Information**: - Industry - ** Customer Care E** - Job level - ** Any Graduate** - Salary - ** 100000 - 200000** - Experience - **1 - 5** - Pay-Type - **monthly** - Close-date - **2023-04-30** - JOB-ID - **JB-27775** - Location - **Gurgaon** **Job Descriptions**: **Skills**: - Fluent English Communication skills, Telesales, Solve customer...


  • Gurgaon, India VleBazaar Full time

    **Requirements**: - 1+ Yrs Exp in Inbound Customer Care ( International BPO - Voice Process ) - Excellent in English Communication Skills - Excellent customer service skills, including maintaining focus on customer queries - Must be 12th pass **Roles & Responsibilities**: - Maintain a good relationship between customers and the company. - Analyze and...


  • Gurgaon, Haryana, India VLCC Health Care Limited Full time

    About the internship:Selected intern's day-to-day responsibilities include:1. Taking calls and pitching for the services2. Handling customer inquiries > Only those candidates can apply who: 1. are available for full time (in-office) internship 2. can start the internship between 18th May'24 and 22nd Jun'24 3. are available for duration of 6 months 4....


  • Gurgaon, India Niit Limited Full time

    Designation: Customer Care Specialist (US process)Job Location- Gurugram, Work from Office mode onlyRoles and Responsibilities of a Customer Care Specialist· Customer Service through calls· Ensure timely and accurate service delivery at defined productivity levels· Build client & domain knowledge to be able to deliver a resolution on the first...


  • Gurgaon, India NIIT Limited Full time

    Designation: Customer Care Specialist (US process) Job Location- Gurugram, Work from Office mode only Roles and Responsibilities of a Customer Care Specialist · Customer Service through calls · Ensure timely and accurate service delivery at defined productivity levels · Build client & domain knowledge to be able to deliver a resolution on the first...


  • Gurgaon, India Codeword Full time

    Responsibilities - Must Have Good Command on English. - Connecting with the customers and describing them about our new discount coupons. - Handle customer queries and provide appropriate solutions. - Identify and assess customer’s needs about customisation requests. - Handling and taking the abandoned cart follow-ups. - Taking customers feedback about the...


  • Gurgaon, India Lavasya Solutions Full time

    Hiring for **International Customer Care Executive **for MNC BPO **Job Location**: Gurgaon Any Graduate Work from Office Min 6 months of Experience in **Customer Care.** Excellent and fluent **English **communication skills Rotational shift with 5 days working + 2 days off **Salary**: From ₹22,000.00 per month Schedule: - Rotational...


  • Gurgaon, India Bake Wish Private Limited Full time

    Hi We are looking to hire Customer Care Executives, for our domestic call center. Immediate joiners preferred. **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹12,000.00 - ₹18,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Evening shift - Weekend availability Supplemental pay types: -...


  • Gurgaon, India Lavasya Solutions Full time

    Hiring for customer care Executive Graduation is Mandatory 6 months BPO Experience is required Excellence English Communication Skill is required Work From Office Location : Gurgaon **Salary**: From ₹22,000.00 per month Schedule: - Rotational shift Ability to commute/relocate: - Gurgaon, Haryana: Reliably commute or planning to relocate before...


  • gurgaon, India NIIT Limited Full time

    Designation: Customer Care Specialist (US process)Job Location- Gurugram, Work from Office mode onlyRoles and Responsibilities of a Customer Care Specialist· Customer Service through calls· Ensure timely and accurate service delivery at defined productivity levels· Build client & domain knowledge to be able to deliver a resolution on the first...


  • Gurgaon, India Talent Futures services Full time

    Hiring for international process customer care Location Gurgaon sec 39 Exp min 1 year of international process 5 days working One side cab with meal and travel allowance Face to face interview Permanent US night shift **Job Types**: Full-time, Regular / Permanent **Salary**: ₹21,000.00 - ₹35,500.00 per month **Benefits**: - Health insurance -...


  • gurgaon, India NIIT Limited Full time

    About NIITNIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world's leading training companies owing to its vast, yet comprehensive array of talent...


  • Gurgaon, Haryana, India NIITMTS Full time

    NIIT is hiring for its client Wipro For International voice process We are looking for smart professionals with a great attitude to make every single client interaction delightful Job description Designation: Customer Care Specialist (US process) Roles and Responsibilities of a Customer Care Specialist Customer Service through calls Ensure timely and...

  • Ielts Trainer

    1 month ago


    Gurgaon, India Primetech Edufolks Full time

    **Greetings from Primetech Edufolks !!!** About Company **Primetech Edufolks**, **Our Motto - We Invest in You!** At Primetech Edufolks, we build skills for YOU to lead globally. We take ownership. We consider failures as our strength. We exceed the expectations ! We are a platform of virtual & physical classrooms providing variety of courses in...

  • English Trainer

    4 weeks ago


    Gurgaon, India Primetech Edufolks Full time

    Greetings from Primetech Edufolks !!! About Company Primetech Edufolks, Our Motto - We Invest in You! At Primetech Edufolks, we build skills for YOU to lead globally. We take ownership. We consider failures as our strength. We exceed the expectations ! We are a platform of virtual & physical classrooms providing variety of courses in Communicative...

  • Ielts Trainer

    4 weeks ago


    Gurgaon, India Primetech Edufolks Full time

    Greetings from Primetech Edufolks !!! About Company Primetech Edufolks, Our Motto - We Invest in You! At Primetech Edufolks, we build skills for YOU to lead globally. We take ownership. We consider failures as our strength. We exceed the expectations ! We are a platform of virtual & physical classrooms providing variety of courses in Communicative...


  • Gurgaon, India Hop Electric Mobility Pvt Ltd Full time

    We are hiring an energetic customer care professional for a leading Automobile brand. **Responsibilities** - Managing large volume of customer calls - Stay friendly and helpful - Accurately document customer interactions - Determine opportunities for new sales - Sell products to established customers through up-selling and cross-selling - Resolve all...