Associate

3 weeks ago

Delhi, India Barclays Full time

Job Title: Associate
Location: Noida

About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

Risk and Control Objective
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

Working Flexibly
We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life.

Hybrid Working

Please discuss the detail of the working pattern options for the role with the hiring manager.

Introduction:

- To manage the functions of the unit as per specified service level agreements and to ensure optimal distribution of workload in order to achieve objectives for the unit
- Responsible for the coordination of work carried out by the processors/ authorisers and ensure accurate and seamless execution of assigned workflow

What will you be doing?
- Work with the operational Manager to plan and provide support and guidance for setting new processes
- Establish the most effective and efficient solutions to complex technical issues referred by Advisors.
- Co-ordinate / liaise with IT Support on faults and changes, user Ids, etc
- Accountable for ensuring operatives have timely and complete understanding of technical changes and their implications for the customer experience
- Accountable for identifying, analysing and resolving/implementing processing issues to prevent re-occurrence, reducing loss to the business
- Work with Team Manager and take joint responsibility to control the workflow and ensure process efficiencies are achieved, team performance is optimised, Service Level Agreement are met by ensuring productivity and accuracy measures are in place
- To provide support and cover in terms of process management to other Process Experts as required ensuring effective team working across the operation
- Responsible for verification and authorisation of transactions within authorization limits and non-conformant items/referrals which may be staff prompted or system generated.
- Accountable for ensuring staff understand and adhere to procedures and quality controls, and that checks are completed as required
- Conduct daily huddles to provide process updates and share process scores
- Work with the onshore and offshore teams to prioritize transactions that needs to be turned around on exceptional basis.
- Conduct periodical process trainings for advisors and manage training for new joinees
- Understanding of the Trade business and an understanding of the lifecycle of trades.
- Scrutiny of Documents presented under LC.
- Test activities include analysis of requirements, designing test cases and scripts, conducting peer reviews of test scripts, identifying test data and environment needs, test execution, defect management
- Ability to understand the business context of the solution being tested
- Ability to verify and judge if the solution provided meets business requirements
- Be a Continuous Improvement champion: suggest, encourage and deliver.

What we’re looking for:

- Must be a graduate
- Should have a minimum of 8 years trade finance experience in Trade Operations Back office
- Experience in Handling Letter of credit, Guarantees and collection product.
- Sound knowledge of Regulatory guidelines (FEDAI/FEMA/RBI)
- CDCS certification

Skills that will help you in the role:

- CDCS/CSDG/CTF certification
- Strong knowledge of UCP 600 rules.

Where will you be working?
Noida

Be More at Barclays
Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.

Purpose, Values and Mindset

We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.
Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.

Respect
We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.

Integrity
We operate w

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