Customer Service Representative

3 weeks ago

Navi Mumbai, India Bifold Dynamix Full time

Outbound Sales & Customer Service Process

**Location**: Jui Nagar, Navi Mumbai

Position Overview: We are seeking dynamic and goal-oriented individuals to join our team as Outbound Sales & Customer Service Representatives. As a key member of our sales team, you will be responsible for actively promoting and selling our products or services to potential customers. Additionally, you will provide excellent customer service to existing clients, ensuring their satisfaction and addressing any inquiries or concerns. This role requires a high level of professionalism, strong communication skills, and the ability to meet sales targets.

**Responsibilities**:

- Conduct outbound calls to potential customers to promote and sell our products or services.
- Effectively explain product features and benefits, answer customer questions, and address objections to close sales.
- Achieve and exceed assigned sales targets and KPIs on a consistent basis.
- Build and maintain strong relationships with customers, ensuring their satisfaction and resolving any issues or concerns.
- Handle incoming customer inquiries and provide accurate information regarding product pricing, availability, delivery, and after-sales support.
- Utilize CRM software to update customer information, track sales activities, and manage leads effectively.
- Collaborate with the sales team to identify new sales opportunities and strategies for growth.
- Stay updated on industry trends, product knowledge, and competitor offerings to effectively position our products in the market.
- Contribute to team meetings, sales training sessions, and brainstorming sessions to continuously improve sales techniques and processes.
- Maintain accurate and detailed sales records, reports, and documentation.

**Qualifications**:

- Graduation in any discipline is required.
- Proven experience in outbound sales and customer service is preferred.
- Excellent verbal and written communication skills in English and Hindi.
- Strong persuasive and negotiation skills to close sales effectively.
- Ability to work in a target-driven environment and meet sales goals consistently.
- Exceptional customer service skills with a problem-solving mindset.
- Proficiency in using CRM software and other sales tools.
- Ability to work independently as well as in a team environment.
- Strong organizational and time management skills.

**Salary and Benefits**:

- Maximum take-home salary of 28,000 INR per month.
- Incentives and performance-based bonuses.
- Comprehensive training and development programs.
- Friendly and supportive work environment.
- Opportunities for career growth and advancement.

**Note**:This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by jobholders within this job. However, it is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position.

**Salary**: Up to ₹375,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Language**:

- English (required)

**Speak with the employer**
+91 9176190990

  • Customer Service Representative

    3 weeks ago

    Navi Mumbai, India Domainzguru Full time

    We are looking for a customer-oriented service representative. A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient,...

  • Customer Service Representative

    2 weeks ago

    Navi Mumbai, India Unifox Global Full time

    Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...

  • Customer Service Representative

    2 weeks ago

    Navi Mumbai, India Glocal Marketing Solutions Full time

    Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

  • Customer Service Representative

    5 days ago

    Navi Mumbai, India TELSTRA GLOBAL BUSINESS SERVICES Full time

    _**HIRING**_ - **for Customer Support Representative (Automobile Background)**_ **Job Title**:Customer Service Representative** **Location**: Navi Mumbai, Maharashtra **Responsibilities**: - Handle customer queries - Provide product and service knowledge to customers - Record details of complaints - Maintain positive customer...

  • Customer Service Representative

    2 weeks ago

    Navi Mumbai, India Ceorra Technologies Private Limited Full time

    **Customer Support Representative - US Process** **Executive CSR - Multiple Openings** **About the Company -** TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America,...

  • Customer Service Representative

    4 weeks ago

    Navi Mumbai, India ANGEL CONSULTANCY Full time

    **Job Summary** A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. LOCATION: MUMBAI, NAVI MUMBAI and Thane **Responsibilities and Duties** - Proven customer support experience or experience as a client...

  • Customer Service Representative

    6 days ago

    Navi Mumbai, India TELSTRA GLOBAL BUSINESS SERVICES Full time

    _**HIRING**_ **Job Title**:Customer Service Representative** **Location**: Navi Mumbai, Maharashtra **Responsibilities**: - Handle customer queries - Provide product and service knowledge to customers - Record details of complaints - Maintain positive customer relationships **Skills**: - Communication skills **Qualifications**: - H.S. (12th) pass or...

  • Customer Service Representative

    1 week ago

    Navi Mumbai, India UNITEDTECHNOVISION IT & BPO SERVICES PRIVATE LIMITED Full time

    **Job Position**: Customer Service Representative **Location**: Navi Mumbai, Maharashtra **Responsibilities**: - Handle customer queries - Provide product and service knowledge to customers - Take/cancel orders - Record details of complaints - Maintain positive customer relationships **Skills**: - Communication skills **Qualifications**: - H.S. (12th)...

  • Customer Service Representative

    7 days ago

    Navi Mumbai, India UNITEDTECHNOVISION IT & BPO SERVICES PRIVATE LIMITED Full time

    **Job Title**: Customer Service Representative **Location**: Navi Mumbai, Maharashtra **Responsibilities**: - Handle customer queries - Provide product and service knowledge to customers - Take/cancel orders - Record details of complaints - Maintain positive customer relationships **Skills**: - Communication skills **Qualifications**: - H.S. (12th)...

  • Customer Service Representative

    3 days ago

    Navi Mumbai, India TELSTRA GLOBAL BUSINESS SERVICES Full time

    **Job Title**:Customer Service Representative** **Location: Ghansoli, Navi Mumbai** **Responsibilities**: - Handle customer queries - Provide product and service knowledge to customers - Take/cancel orders - Record details of complaints - Maintain positive customer relationships **Skills**: - Communication skills **Qualifications**: - H.S. (12th) pass...

  • Customer Service Representative

    2 weeks ago

    Navi Mumbai, India Ghost Research Solutions Full time

    **Job Title**:Customer Service Representative **Responsibilities**: - Lead generation - Resolving the issues of the customer - Handling inbound and outbound calls **Requirements**: - Minimum qualification - 12th pass - Basic computer knowledge **Experienced only** **Job Types**: Full-time, Regular / Permanent **Salary**: ₹11,000.00 - ₹18,000.00...

  • Customer Service Representative

    1 week ago

    Navi Mumbai, India Triedge Solution Full time

    Position: - **Customer Service Representative** Location: - Navi Mumbai Job Role: - Good communication skills. **Job Types**: Full-time, Fresher **Salary**: ₹12,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day shift - Monday to Friday Supplemental pay types: - Performance bonus

  • Customer Service Representative

    1 week ago

    Navi Mumbai, India TCM Services Pvt Ltd Full time

    **Customer Support Representative - US Process** **About the Company -** TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America, and have their Shared Service Centre's...

  • Customer Service Representative

    5 days ago

    Navi Mumbai, Maharashtra, India Impact InfoTech Full time

    Role : Customer Service Representative (Inbound)Experience : Min 1 year as a Customer Service RepresentativeLocation : AiroliSalary : up to 4 LPAEducation : GraduationNotice : 30 daysSkills: Good verbal and written communications skills Ability to read / listen and understand Good interpersonal skillsSalary: Up to ₹400,000.00 per yearSchedule: Day...

  • Csr (Customer Service Representative)

    6 days ago

    Navi Mumbai, India Aimstorm Infotech Full time

    **Qualifications** - **Higher Secondary(12th Pass) (preferred)**: - **English (preferred)**: - **Hindi (preferred)** **Customer Service Representative (International BPO)** **Responsibilities**: **Customer Service Representative (International BPO) will manage inbound and outbound calls.** **Customer Service Representative must have excellent...

  • Customer Service Representative

    2 weeks ago

    Navi Mumbai, Maharashtra, India ARME Consulting Full time

    **Position: Customer Service Representative** **Job type: Full time/ Part time** **Requirements**: - Education: HSC and above - Qualification: Fresher & Experienced - Rotational shift **Job Description: - ** This role involves resolving customer queries through various channels including order calls. As a customer support representative, you will be...

  • Customer Service Representative

    4 weeks ago

    Navi Mumbai, India SUTHERLAND GLOBAL SERVICE PRIVATE LIMITED Full time

    Urgent hiring for Customer Service Associate Excellent communication Skills US Process Customer Service HSC & Graduate will do. Rotational Shifts & 2 Week offs Traveling allowance will be provided Work From Office Only Monthly Incentives **Salary**: ₹18,000.00 - ₹23,000.00 per month **Benefits**: - Health insurance - Provident...

  • Customer Service Representative

    3 weeks ago

    Navi Mumbai, India Onesource Atreus Full time

    **INTERNATIONAL CUSTOMER SERVICE REPRESENTATIVE** Location: Airoli. Qualification: HSC, Graduate. Shift Timing: Rotational Shift (mostly night). **Salary**: 18k - 20k (in hand) (travelling allowance + monthly incentives). **Requirements**: 3. Immediate joiners are highly preferred. **Note** **Freshers and Experienced both can apply.** **Job Types**:...

  • customer service representative

    6 days ago

    Navi Mumbai, Maharashtra, India Seven Consultancy Full time

    JOB DETAILS HANDELING OUTBOUNDS & INBOUND CALLS FUNCTIONAL AREA INTRNATIONAL BPO, Telecaller Recruitment Companies In Mumbai,Telecaller Recruitment Companies In India,Telecaller Recruitment Companies In Maharashtra,Customer Service Representative In Airoli, Telecaller Recruitment Companies In Mumbai, Telecaller Recruitment Companies In India, telecaller...

  • Customer Service Representative

    2 weeks ago

    Navi Mumbai, India SUTHERLAND GLOBAL SERVICE PRIVATE LIMITED Full time

    Urgent hiring for Customer Service Associate Excellent communication Skills HSC & Graduate will do. Rotational Shifts & 2 Week offs Traveling allowance will be provided **Salary**: ₹18,000.00 - ₹23,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Night shift - Rotational shift - US shift Supplemental pay types: -...