Customer Service Representative

1 week ago


Navi Mumbai, India Glocal Marketing Solutions Full time

Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.

**Customer Service Representative Requirements**:

- High school diploma, general education degree, or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
- Preferably Females Required

**Salary**: ₹30,000.00 - ₹40,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer relationship management: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**
+91 8097826153



  • Navi Mumbai, India Domainzguru Full time

    We are looking for a customer-oriented service representative. A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient,...


  • Navi Mumbai, India AAIDEOLOGY Full time

    **Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...


  • Navi Mumbai, India Unifox Global Full time

    Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...


  • Navi Mumbai, India TELSTRA GLOBAL BUSINESS SERVICES Full time

    _**HIRING**_ - **for Customer Support Representative (Automobile Background)**_ **Job Title**:Customer Service Representative** **Location**: Navi Mumbai, Maharashtra **Responsibilities**: - Handle customer queries - Provide product and service knowledge to customers - Record details of complaints - Maintain positive customer...


  • Navi Mumbai, India TELSTRA GLOBAL BUSINESS SERVICES Full time

    _**HIRING**_ - **for Customer Support Representative (Automobile Background)**_ **Job Title**:Customer Service Representative** **Location**: Navi Mumbai, Maharashtra **Responsibilities**: - Handle customer queries - Provide product and service knowledge to customers - Record details of complaints - Maintain positive customer...


  • Navi Mumbai, India Ceorra Technologies Private Limited Full time

    **Customer Support Representative - US Process** **Executive CSR - Multiple Openings** **About the Company -** TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America,...


  • Navi Mumbai, India ANGEL CONSULTANCY Full time

    **Job Summary** A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. LOCATION: MUMBAI, NAVI MUMBAI and Thane **Responsibilities and Duties** - Proven customer support experience or experience as a client...


  • Navi Mumbai, India TELSTRA GLOBAL BUSINESS SERVICES Full time

    _**HIRING**_ **Job Title**:Customer Service Representative** **Location**: Navi Mumbai, Maharashtra **Responsibilities**: - Handle customer queries - Provide product and service knowledge to customers - Record details of complaints - Maintain positive customer relationships **Skills**: - Communication skills **Qualifications**: - H.S. (12th) pass or...


  • Navi Mumbai, India TELSTRA GLOBAL BUSINESS SERVICES Full time

    _**HIRING**_ **Job Title**:Customer Service Representative** **Location**: Navi Mumbai, Maharashtra **Responsibilities**: - Handle customer queries - Provide product and service knowledge to customers - Record details of complaints - Maintain positive customer relationships **Skills**: - Communication skills **Qualifications**: - H.S. (12th) pass or...


  • Navi Mumbai, India UNITEDTECHNOVISION IT & BPO SERVICES PRIVATE LIMITED Full time

    **Job Title**: Customer Service Representative **Location**: Navi Mumbai, Maharashtra **Responsibilities**: - Handle customer queries - Provide product and service knowledge to customers - Take/cancel orders - Record details of complaints - Maintain positive customer relationships **Skills**: - Communication skills **Qualifications**: - H.S. (12th)...


  • Navi Mumbai, India TELSTRA GLOBAL BUSINESS SERVICES Full time

    **Job Title**:Customer Service Representative** **Location: Ghansoli, Navi Mumbai** **Responsibilities**: - Handle customer queries - Provide product and service knowledge to customers - Take/cancel orders - Record details of complaints - Maintain positive customer relationships **Skills**: - Communication skills **Qualifications**: - H.S. (12th) pass...


  • Navi Mumbai, India UNITEDTECHNOVISION IT & BPO SERVICES PRIVATE LIMITED Full time

    **Job Position**: Customer Service Representative **Location**: Navi Mumbai, Maharashtra **Responsibilities**: - Handle customer queries - Provide product and service knowledge to customers - Take/cancel orders - Record details of complaints - Maintain positive customer relationships **Skills**: - Communication skills **Qualifications**: - H.S. (12th)...


  • Navi Mumbai, India UNITEDTECHNOVISION IT & BPO SERVICES PRIVATE LIMITED Full time

    **Job Title**: Customer Service Representative **Location**: Navi Mumbai, Maharashtra **Responsibilities**: - Handle customer queries - Provide product and service knowledge to customers - Take/cancel orders - Record details of complaints - Maintain positive customer relationships **Skills**: - Communication skills **Qualifications**: - H.S. (12th)...


  • Navi Mumbai, India Ghost Research Solutions Full time

    **Job Title**:Customer Service Representative **Responsibilities**: - Lead generation - Resolving the issues of the customer - Handling inbound and outbound calls **Requirements**: - Minimum qualification - 12th pass - Basic computer knowledge **Experienced only** **Job Types**: Full-time, Regular / Permanent **Salary**: ₹11,000.00 - ₹18,000.00...


  • Navi Mumbai, India Triedge Solution Full time

    Position: - **Customer Service Representative** Location: - Navi Mumbai Job Role: - Good communication skills. **Job Types**: Full-time, Fresher **Salary**: ₹12,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day shift - Monday to Friday Supplemental pay types: - Performance bonus


  • Navi Mumbai, India TCM Services Pvt Ltd Full time

    **Customer Support Representative - US Process** **About the Company -** TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America, and have their Shared Service Centre's...


  • Navi Mumbai, Maharashtra, India Impact InfoTech Full time

    Role : Customer Service Representative (Inbound)Experience : Min 1 year as a Customer Service RepresentativeLocation : AiroliSalary : up to 4 LPAEducation : GraduationNotice : 30 daysSkills: Good verbal and written communications skills Ability to read / listen and understand Good interpersonal skillsSalary: Up to ₹400,000.00 per yearSchedule: Day...


  • Navi Mumbai, India TCM Logistics Inc. Full time

    **Customer Support Representative - US Process** **CSR - Multiple Openings** **About the Company -** TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America, and have...


  • Navi Mumbai, India Aimstorm Infotech Full time

    **Qualifications** - **Higher Secondary(12th Pass) (preferred)**: - **English (preferred)**: - **Hindi (preferred)** **Customer Service Representative (International BPO)** **Responsibilities**: **Customer Service Representative (International BPO) will manage inbound and outbound calls.** **Customer Service Representative must have excellent...


  • Navi Mumbai, India Aimstorm Infotech Full time

    **Qualifications** - **Higher Secondary(12th Pass) (preferred)**: - **English (preferred)**: - **Hindi (preferred)** **Customer Service Representative (International BPO)** **Responsibilities**: **Customer Service Representative (International BPO) will manage inbound and outbound calls.** **Customer Service Representative must have excellent...