IT Systems Administrator Ii
3 months ago
Overview: IT Systems Administrator II - India Responsibilities:
JOB SUMMARY
MAJOR RESPONSIBILITIES.Description
- Lead, coordinate, and participate in key process improvements for Project Server & SharePoint Server farms (Both on premise and cloud).
- Troubleshoot and resolve software problems.
- Ensure that the environment complies with established policies, standards, licensing agreements, and configuration guidelines.
- Monitor and test system performance; provide statistics and reports.
- Recommend and execute modifications in order to improve efficiency, reliability, and performance.
- Establish and implement policies, procedures, and technologies to ensure system security.
- Conduct research on hardware and software in support of procurement and system development efforts.
- Review and deploy service packs, hot fixes, system updates, and vendor-supplied patches according to best practices.
- Develop and maintain training materials and systems documentation for educating end users and new IT staff.
EDUCATION/EXPERIENCE REQUIREMENTS
- Bachelor's Degree in related field with minimum 5 years relevant work experience
- OR
- 5 years relevant work experience
- 3+ years of enterprise experience implementing and managing Project Server & SharePoint Server
KNOWLEDGE/SKILL REQUIREMENTS
- Expert level ability with Microsoft on premise implementations of Project Server & SharePoint Server
- Ability to communicate Project Server product benefits offerings to IT and business leaders.
- Experience in customer-facing roles with demonstrated capability in clearly presenting thoughts and ideas confidently to audiences of various sizes and technical knowledge levels.
- Proven ability to troubleshoot and resolve problems with Project Server and SharePoint.
- Ability to adapt to the customer's changing needs or requirements as they arise.
- Ability to work independently with mínimal management supervision
- Possess real passion for continuous learning, strong problem-solving skills, critical thinking, time management skills, and good judgement.
- Working technical knowledge of Microsoft Windows Server, Microsoft IIS, & Microsoft SQL Server.
- Excellent written and oral communication skills.
- Good interpersonal skills.
- Ability to conduct research into issues and products as required.
- Ability to present ideas in business-friendly and user-friendly language.
OTHER REQUIREMENTS
- Sitting for extended periods of time.
- On-call availability for 2 weeks per year.
- Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components.
- Lifting and transporting of moderately heavy objects, such as computers and peripherals.
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