Doubt Solving
3 days ago
**About Kunduz**
Kunduz is a global ed-tech startup aiming to make educational resources more accessible for everyone and democratize test prep and learning. Kunduz's flagship Q&A product is a mobile platform that helps students get their questions answered through its tutor network and proprietary AI technology. So far, 35,000 professional tutors answered 40 million questions from thousands of students across multiple countries through Kunduz. Kunduz was founded and scaled by a group of friends from Bogazici University, Istanbul. It has teams in Turkey, India, and the United States. Kunduz has been funded by renowned Silicon Valley investors such as Y Combinator, Social Capital, First Round Capital, prominent ed-tech angels, and family offices across the world.
**Position Overview**
This is an opportunity where you can allocate your free time to help students with their doubts and earn. The more questions you solve, the more of the earnings you get.
**Selected Subject Matter Expert's day-to-day responsibilities include**:
1. Work on solving doubts & writing solutions for students' live questions in Inorganic Chemistry.
2. Provide Solutions for JEE Adv/Main, NEET & other competitive/ Entrance exams.
3. Write answers in blue or black ink on a blank piece of white paper, take a snapshot, and upload solutions on the Kunduz tutor app.
5. Write detailed & readable step-by-step solutions to be understood by an average student.
6. Provide solutions for the questions asked with zero plagiarism.
7. Devote at least 1-2 hours a day to help students.
**Other Perks**:
- We run periodic incentives for select experts who are active.
- If any full-time employment opportunity arises, preference will be given to existing Subject Matter experts if they meet the criteria for the role.
- Flexible timing & weekly pay.
**Eligibility**
**Job Types**: Part-time, Freelance
**Benefits**:
- Flexible schedule
Schedule:
- Flexible shift
- US shift
Supplemental pay types:
- Performance bonus
Application Question(s):
- What is your educational qualification?
-
Call Centre Executive
3 months ago
Thiruvananthapuram, Kerala, India Vattiyoorkavu Youth Brigade Entrepreneurs Cooperative Society Full time**Job Summary** - Hiring Support Executive with 0-1 year experience - Immediate joiners preferred. **Responsibilities and Duties** - Attend calls from users requesting support for software systems - Report and log all clients issues into the client relation management database/Creating Tickets - Anticipation of the calls from the clients, solve the issues...
-
Mern Stack Trainer
3 days ago
Thiruvananthapuram, Kerala, India Edure Full timeWe seek an experienced **MERN Stack Developer Trainer** to train and mentor students in **MongoDB, Express.js, React.js, and Node.js**. The trainer will conduct engaging sessions, guide practical projects, and ensure that learners thoroughly understand full-stack development using the MERN stack. **Key Responsibilities**: - Conduct classroom, online, or...
-
Associate Iii
6 months ago
Thiruvananthapuram, India UST Full timeRole Proficiency: Resolve L1 Incident and service requests within agreed SLA Outcomes: 1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes3) Mentor new team members in...
-
Associate Iii
7 months ago
Thiruvananthapuram, India UST Full timeRole Proficiency: Resolve L1 Incident and service requests within agreed SLA Outcomes: 1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes3) Mentor new team members in...
-
Associate Ii
7 months ago
Thiruvananthapuram, India UST Full timeRole Proficiency: A Voice Associate should under very mínimal guidance be able to take customer support calls effectively and efficiently following the SOPs to complete the process and endeavour to resolve the issue or escalate to a more knowledgeable person to resolve in alignment with SLAs.rnA Data Associate should under very mínimal guidance effectively...
-
Associate Iii
3 weeks ago
Thiruvananthapuram, Kerala, India UST Global Full time3 - 5 Years - 1 Opening - Trivandrum **Role description**: Role Proficiency: A Voice Associate Able to independently take customer support calls effectively and efficiently ;follow the SOPs to complete the process and endeavour to resolve the issue handle some escalated issues or escalate to a more knowledgeable person to resolve in alignment with SLAs and...
-
Associate Iii
3 months ago
Thiruvananthapuram, Kerala, India UST Global Full time3 - 5 Years- 14 Openings- Trivandrum**Role description**: Role Proficiency: A Voice Associate Able to independently take customer support calls effectively and efficiently ;follow the SOPs to complete the process and endeavour to resolve the issue handle some escalated issues or escalate to a more knowledgeable person to resolve in alignment with SLAs and...
-
Associate Iii
1 month ago
Thiruvananthapuram, Kerala, India UST Global Full time3 - 5 Years- 2 Openings- Trivandrum**Role description**: Role Proficiency: A Voice Associate Able to independently take customer support calls effectively and efficiently ;follow the SOPs to complete the process and endeavour to resolve the issue handle some escalated issues or escalate to a more knowledgeable person to resolve in alignment with SLAs and...
-
Associate Ii
3 months ago
Thiruvananthapuram, Kerala, India UST Global Full time2 - 3 Years- 2 Openings- Trivandrum**Role description**: Role Proficiency: A Voice Associate should under very mínimal guidance be able to take customer support calls effectively and efficiently following the SOPs to complete the process and endeavour to resolve the issue or escalate to a more knowledgeable person to resolve in alignment with SLAs.rnA Data...
-
Associate Ii
7 months ago
Thiruvananthapuram, Kerala, India UST Global Full time2 - 3 Years- 1 Opening- Trivandrum**Role description**: Role Proficiency: A Voice Associate should under very mínimal guidance be able to take customer support calls effectively and efficiently following the SOPs to complete the process and endeavour to resolve the issue or escalate to a more knowledgeable person to resolve in alignment with SLAs.rnA Data...
