Process Trainer
3 weeks ago
**Job description**
- Creating unique, simple-to-understand, and user-friendly content using good SEO techniques.
- Writing new web content and editing existing content.
- Editing and proofreading new content before publication.
- Managing the distribution of content through our various channels, including social media.
- Analysing performance indicators and web traffic and determining the effectiveness of created content.
- Developing education / training materials, such as digital presentations, how-to manuals, and instructional videos.
- Preparing procedures and policies regarding sales techniques and appropriate agent conduct.
- Scheduling and conducting training sessions on various projects to prepare and support new employees.
- Training experienced employees on new or updated procedures to improve their performance.
- Observing the daily operations of employees and identifying any areas of improvement.
- Liaising with team leaders and managers to conduct on-the-job coaching.
- Measuring the effectiveness of training sessions and preparing individual or team progress reports.
- Creating and managing the training budget.
- Ensuring employees keep up their productivity and maintain high levels of customer satisfaction.
- Listening to recorded / live calls based upon pre-defined parameters and coach / mentor the
agent by giving constructive feedback
**Job description**
- Creating unique, simple-to-understand, and user-friendly content using good SEO techniques.
- Writing new web content and editing existing content.
- Editing and proofreading new content before publication.
- Managing the distribution of content through our various channels, including social media.
- Analysing performance indicators and web traffic and determining the effectiveness of created content.
- Developing education / training materials, such as digital presentations, how-to manuals, and instructional videos.
- Preparing procedures and policies regarding sales techniques and appropriate agent conduct.
- Scheduling and conducting training sessions on various projects to prepare and support new employees.
- Training experienced employees on new or updated procedures to improve their performance.
- Observing the daily operations of employees and identifying any areas of improvement.
- Liaising with team leaders and managers to conduct on-the-job coaching.
- Measuring the effectiveness of training sessions and preparing individual or team progress reports.
- Creating and managing the training budget.
- Ensuring employees keep up their productivity and maintain high levels of customer satisfaction.
- Listening to recorded / live calls based upon pre-defined parameters and coach / mentor the
agent by giving constructive feedback
-
Process Trainer
4 weeks ago
Delhi, India Transformplus Full time#Hiring for Process Trainer Need female Trainer, Must have 1 yr of experience as Process Trainer in Customer service with BPO industry experience Salary - 4.5 LPA Immediate Joiner Designation - (BPO Core ) Process Trainer Department - Training Site - Moti Nagar, Delhi **Job Type**: Permanent **Salary**: ₹30,000.00 - ₹35,000.00 per...
-
Process Trainer
4 weeks ago
Delhi, India Vimerse Infotech Inc. Full timeJob Tittle - Process Trainer Location - Moti Nagar, Delhi **Key Responsibilities: - ** 1. Training & Development 2. Training Delivery 3. Assessment and Evaluation **Qualification**: - Bachelor's degree in a relevant field preferred. - Previous experience as a Process Trainer in the BPO industry is a plus. - Strong knowledge of BPO processes and...
-
Hiring for Process Trainers
5 days ago
Delhi, India NIIT Limited Full timeProcess Trainer in Pune Location Age - Min: 25 - 30 years - Should be physically fit and be open for extensive travelling on a monthly basis. - Qualification: Graduate in any stream. - Minimum 2 - 3 years overall experience in Process training - Excellent interpersonal skills, soft skill aptitude and service oriented attitude towards all team mates. - Open...
-
Process Trainer
4 weeks ago
Dwarka, Delhi, Delhi, India Triumph Ladders Full timeJob Description: dwarka#processtrainer **Exp-2+ years** **Loc-Dwarka** **Night Shift** **Role : Process Trainer** **Industry preferred - BPO/KPO/Travel and Tourism** Roles and Responsibilities - Prepare and Develop onboarding programs for new employees - Evaluate Employee performance and conduct refresher session - Customer Service Skill Training -...
-
Process Trainer
6 days ago
Pitampura, Delhi, Delhi, India Tech2globe web Solutions LLP Full time**Responsibilities**: - Develop training materials: Create comprehensive training materials, including presentations, manuals, exercises, and assessments, to effectively convey technical concepts to learners. - Customize training programs: Tailor training programs to meet the specific needs and skill levels of different audiences, including employees,...
-
Process Trainer
1 day ago
delhi, India Randstad Sourceright Full timeabout teamOur team is a group of talented and dedicated professionals who are passionate about our work and committed to delivering exceptional results. We are a close-knit group that values the collaboration, open communication, and a supportive work environment. Our team is responsible for recruiting operations for fortune-500 clients across the globe, and...
-
Process & Soft Skills Trainer
5 days ago
Delhi, India Germanium Technologies Full time1 - 5 Years ₹ Not disclosed Delhi - Conduct Product Training batches - Ensure maximum throughput for each batch with mínimal attrition - Ensure that Process training is delivered effectively within the stipulated timelines - Participate in calibration of Trainers, QAs and Grammar Coaches within team - Support Front Line Recruitment Teams to assess the...
-
Process Trainer
4 weeks ago
Delhi, India IGT Solutions Full timeEnsure successful execution of training needs Measure program training effectiveness Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate. Send reports/MIS to the Operations team on the progress/pending status of activities Review content at regular intervals...
-
Process Trainer for Bpo
5 days ago
Laxmi Nagar, Delhi, Delhi, India Zoonix Infotech Full time**HIRING FOR USA PROCESS**: - **TRAINER**: **RESPONSIBILITIES**: - Scheduling and conducting training sessions to prepare and support new employees. - Measuring the effectiveness of training sessions and preparing individual or team progress reports. - Ensuring employees keep up their productivity and maintain high levels of customer satisfaction. -...
-
IT Trainer
2 days ago
South Delhi, Delhi, Delhi, India langma International Full timeThe IT Trainer is responsible for designing, developing, and delivering training programs and materials to educate employees or clients on various aspects of information technology. This role involves assessing training needs, creating curriculum, conducting training sessions, and evaluating the effectiveness of training programs. **Responsibilities**: -...
-
Robotics Trainer
4 weeks ago
Delhi, Delhi, India Harbour Edutech Pvt Ltd Full timeJob Summary: We are looking for a Junior Trainer cum Project Developer who is passionate about coding or Robotics and has a desire to help others learn. As a Junior Trainer cum Project Developer, you will be responsible for training fresher on coding languages and technologies, and also need assist Senior Research engineer to develop some industrial...
-
Trainer(Bpo)
4 weeks ago
Delhi, India looper development Services privet limited Full timeA trainer is the one who trains, coaches, and develops skills amongst the new associates & poor performers, to improve their product knowledge, performance and achieve higher customer satisfaction. Trainer is expected to maintain expert status in single / multiple lines of business, and will regularly do so by handling routine customer interactions in voice,...
-
Cs Trainer
4 weeks ago
Delhi, India LOOPER DEVELOPMENT SERVICES Full time**JOB DESCRIPTION;- - CS TRAINER** **BUDGET--- - 8-9LPA** A trainer is the one who trains, coaches, and develops skills amongst the new associates & poor performers, to improve their product knowledge, performance and achieve higher customer satisfaction. Trainer is expected to maintain expert status in single / multiple lines of business, and will...
-
Cs Trainer
4 weeks ago
Delhi, India LOOPER DEVELOPMENT SERVICES Full time**JOB DESCRIPTION;--->> CS TRAINER** **BUDGET-----> 8-9LPA** A trainer is the one who trains, coaches, and develops skills amongst the new associates & poor performers, to improve their product knowledge, performance and achieve higher customer satisfaction. Trainer is expected to maintain expert status in single / multiple lines of business, and will...
-
Robotics Trainer
7 days ago
Dwarka, Delhi, Delhi, India Harbour Tecnologies Full time**Job Title: Robotics Trainer cum Project Developer** **Company: Harbour Technologies known as Techradiance** **Salary: 4 to 7 LPA (depends upon the experience)** **Location: Dwarka Sec 7, Delhi, India** Job Summary: We are looking for a Robotics Trainer cum Project Developer who is passionate about coding or Robotics and has a desire to help others...
-
Bpo Trainer
7 days ago
Delhi, India looper development Services privet limited Full timeWe are looking for a Learning and Development (L&D) trainer to help our employees advance their skills and knowledge. In this role, you should be passionate about helping people learn and grow. Excellent communication skills are essential. If you also have experience designing e-learning courses and managing budgets, we’d like to meet you. Ultimately, you...
-
Sales Trainer
4 weeks ago
delhi, India HighRadius Full timeAbout UsHighRadius, a renowned provider of cloud-based Autonomous Software for the Office of the CFO, has transformed critical financial processes for over 800+ leading companies worldwide. Trusted by prestigious organizations like 3M, Unilever, Anheuser-Busch InBev, Sanofi, Kellogg Company, Danone, Hershey's, and many others, HighRadius optimizes...
-
Automobile Sales Trainer
6 days ago
Delhi, India GP Strategies Corporation Full time**Position**: Automobile Sales Trainer (North II Zone) **Location(s)**: Delhi-NCR (Travel needed when requires) **Experience**: 3 to 5 years’ relevant experience as an Automobile Sales Trainer in the two wheeler segment **Qualification**: Graduate in any stream with additional qualification(s)/specialization(s) in the Automotive industry. - SPOC for...
-
L&d Trainer
4 weeks ago
Delhi, India looper development Services privet limited Full timeWe are looking for a Learning and Development (L&D) trainer to help our employees advance their skills and knowledge. In this role, you should be passionate about helping people learn and grow. Excellent communication skills are essential. If you also have experience designing e-learning courses and managing budgets, we’d like to meet you. Ultimately, you...
-
L&d Trainer
7 days ago
Delhi, India looper development Services privet limited Full timeWe are looking for a Learning and Development (L&D) trainer to help our employees advance their skills and knowledge. In this role, you should be passionate about helping people learn and grow. Excellent communication skills are essential. If you also have experience designing e-learning courses and managing budgets, we’d like to meet you. Ultimately, you...