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Front Office Executive
4 weeks ago
**Description**
Key Responsibilities:
**Patient Registration and Reception**:
- Greet and assist patients upon arrival.
- Register new patients and update existing patient records in the hospital management system.
- Verify patient details such as insurance information and contact details.
**Appointment Scheduling**:
- Schedule patient appointments with doctors, specialists, and other healthcare providers.
- Manage appointment calendars and coordinate with medical staff to ensure availability.
- Handle appointment rescheduling and cancellations.
**Patient Coordination and Assistance**:
- Provide patients with information about hospital services, departments, and procedures.
- Guide patients to the appropriate departments or waiting areas.
- Answer patient inquiries and address any concerns they may have.
**Billing and Payment Processing**:
- Assist with billing and invoicing for outpatient services.
- Process payments and issue receipts for services rendered.
- Handle insurance claims and coordinate with insurance companies.
**Medical Records Management**:
- Maintain accurate and up-to-date medical records for outpatient visits.
- Ensure that patient files are organized, secure, and easily accessible to medical staff.
- Assist in the preparation and retrieval of medical documents as needed.
**Communication and Coordination**:
- Serve as a point of contact between patients, doctors, and other hospital departments.
- Coordinate with nursing staff, laboratory, radiology, and pharmacy for patient care.
- Communicate test results, reports, and follow-up instructions to patients.
**Data Entry and Reporting**:
- Input and update patient information in electronic health record (EHR) systems.
- Generate and distribute reports related to outpatient services, such as daily patient flow or appointment summaries.
**Compliance and Safety**:
- Ensure compliance with hospital policies, confidentiality regulations, and healthcare standards.
- Follow health and safety protocols, including infection control measures.
**Administrative Support**:
- Perform general clerical duties such as filing, faxing, and photocopying.
- Support the hospital's administrative team with tasks as needed.
**Category**
Receptionist / Front Office
**Preferred Education**
Bachelor Degree
Key Skills
OPD Handling, OPD Billing, Patient Registration and Reception, Billing and Payment Processing, Administrative Support
**Benefits**
Walk in Interview: 11:00 am to 05:00 pm
Magnum Multispeciality Hospital, Nashik Road
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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