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Processing Officer
2 weeks ago
This is an Individual Contributor role responsible for providing operations support services. The overall objective of this role is to ensure the seamless delivery of operations support services in alignment with Citi operations support infrastructure and processes. As part of the Legacy Franchises leadership team, the role ensures that the APAC and EMEA Consumer Operations is aligned to Citi’s Global Strategic Refresh.
**Responsibilities**:
- To control and support data integrity and general ledger reconciliation. Timely submission of proofs and reporting to stakeholders
- Comprehensive understanding of multiple areas, products and processes within a function and how they interact in order to achieve the objectives of the function
- Manage complex and highly variable issues associated with pre and post settlement processes and transaction capture activities with significant potential impact across multiple areas
- Perform detailed analysis on issues and recommend solutions, as appropriate
- Provide evaluative judgement based on analysis of information and in-depth knowledge of policies and procedures in complicated and unique situations. Complete ownership of handling challenges and to come up with solutions
- Collaborate with teams across the business and determine impact on the overall control environment
**QUALIFICATIONS**
Education: Bachelor’s degree
**EXPERIENCE**
- 3+ years of experience in Financial Operations processes
- Very good understanding & Exposure to Transaction Postings, General Ledger Reconciliation, Settlement of funds would be preferred
- Retail Banking, Credit Card Experience would be an added advantage
**SKILLS**
- Knowledge of Microsoft Office Applications (Excel, Word, PowerPoint)
- Good oral and written communication skills
- Good customer service skills, service oriented
- Attention to details, high level of accuracy and productivity.
- Meticulous, with good initiative & independence, communication skills
**Shift Timings**:
- Flexibility to work in different shifts as per requirement of different APAC country time zones & holiday calendar.
- **Job Family Group**:
Operations - Core
- **Job Family**:
Operations Support
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.
View the **EEO Policy Statement**.
View the **Pay Transparency Posting
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