Growth Partner

2 months ago

Pune, India PeopleLogic Business Solutions Full time

**Job title**:
Growth Partner

***Experience**:
2-5 years

***Location**:
Pune & Coimbatore based location

**JOB DESCRIPTION**

We are looking for a highly driven individual to manage relationships with our partner hospitals.

As the primary link and growth partner between the Company operations team (which

includes the clinical team) and our partner hospitals, your role will be to ensure that our partner

hospitals are realizing the value that we bring to them, improving their brand visibility and

helping them increase patient footfall from their communities. You will extensively travel in your

assigned area and meet with partner hospitals frequently. You will have to be comfortable

operating with great autonomy and you will have the opportunity to learn and grow in a fast

paced digital healthcare environment, which is the way healthcare delivery is moving towards.

**KEY RESPONSIBILITIES**

Hygiene of account management including farming the account. Be the main point of

contact and responsible for maintaining strong relationships with partner hospitals

Onboarding partner hospitals and aligning them for success

Revenue growth from existing partner hospitals; driving customer success

Ensuring customer satisfaction and retention

Increase customer satisfaction by understanding business needs and providing additional

support, solutions and resources

Closely coordinate with cross functional teams, nursing, doctors, customer support

and technology teams and prepare monthly reports on the impact created by

Company, action items and operations data that is useful for the partner hospital

Co-branding and helping drive higher occupancy and growth for partner hospitals

Following up on invoices, payments and collections

**PREFERRED QUALIFICATIONS AND ATTRIBUTES**

Post graduate degree from a premier university

Knowledge of customer success processes

Highly organized and able to multitask

Self-driven and proactive nature

Excellent communication and interpersonal skills

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