Customer Support
2 months ago
POSITION: Customer support
LOCATION: Pune, chakan
Experience required - 3-5 years
COMPANY OVERVIEW: Into wellness is a leading Gym equipment manufacturing company in India.
Into wellness is in collaboration with REALLEADER USA and the only international brand manufacturing world class products in India.
INSTAGRAM - intowellness_india
**Responsibilities**
- Troubleshoot customer problems and provide solutions
- Research and escalate complex issues to the appropriate team
- Document customer interactions and maintain accurate records
- Provide product and service knowledge to customers
- Upsell and cross-sell products and services where appropriate
- Maintain a positive and professional demeanor at all times
**Qualifications**
- High school diploma or equivalent
- Minimum of [Number] years of customer service experience
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- Ability to work independently and as part of a team
- Proficient in Microsoft Office Suite
- Experience with a CRM system a plus
**Benefits**
- Competitive salary and benefits package
- Opportunity for professional growth and development
- Positive and collaborative work environment
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Provident Fund
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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