Guest Service/ Relations
2 weeks ago
We are Hiring
Job Designation: Guest service/ Relations
Job Location: Nashik
**Salary**: 20,000 - 30,000 Food & Accommodation Provided
Qualification: Hotel Management
Experience: 2 - 3 years
Skills: Good communication skills
Proficient in English (verbal/written)
Excellent with MS Office
Immediate Join
Full time
Only Female Applicants
Profile Responsibilities & Requirements:
- Greeting guests upon arrival and making them feel welcomed.
- Administering check-ins and check-outs.
- Providing front desk services to guests.
- Assigning rooms and taking care of administrative duties.
- Delivering mail and messages.
- Processing guest payments.
- Coordinating with bell service and staff management.
- Being a source of information to guests on various matters such as transport and restaurant advice.
- Processing meal and beverage requests.
- Accommodating general and unique requests.
- Diffusing conflict or tense situations with guests.
**Requirements**:
- High school diploma or GED.
- 2+ years of customer service experience.
- Certificate or diploma in hospitality advantageous.
- Exceptional interpersonal skills.
- Excellent written and verbal communication.
- Good time management and organizational skills.
- Conflict resolution experience.
- Patience and good listening skills.
**Salary**: ₹20,000.00 - ₹30,000.00 per month
**Benefits**:
- Food provided
Schedule:
- Day shift
**Speak with the employer**
+91 8484977039
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