Guest Service Associate

3 weeks ago

Nashik Maharashtra, India Marriott International, Inc Full time

**Job Number** 24035566

**Job Category** Rooms & Guest Services Operations

**Location** Courtyard Nashik, Near Mumbai Naka, Nashik, Maharashtra, India VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Cash guests' personal checks and traveler's checks. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Assist management in training, motivating, and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Guest Service Associate

    1 day ago

    Mumbai, Maharashtra, India MoSahay Associate Full time

    The **Guest Service Associate (GSA)** is responsible for providing exceptional customer service to guests, ensuring their stay is memorable and pleasant. The GSA will handle all aspects of guest check-in and check-out, answer inquiries, and manage reservations. A background in hotel management is essential to understand the operational and service-oriented...

  • Guest Service Associate

    7 days ago

    Bandra East, Mumbai, Maharashtra, India MoSahay associate pvt ltd. Full time

    Guest service associate exp: - Fresher package: - 22k communicate with guests with good manner **Job Types**: Full-time, Fresher Pay: ₹18,000.00 - ₹20,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Bandra East, Mumbai,...

  • Guest Service Associate

    1 week ago

    Mumbai, Maharashtra, India MoSahay associate pvt ltd. Full time

    Guest service associate experiance : frescer skill: - Good english communication required from Hostel management sector. **Job Types**: Full-time, Fresher Pay: ₹18,000.00 - ₹20,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental pay types: - Performance bonus **Education**: - Bachelor's...

  • Guest Service Associate

    4 weeks ago

    Mumbai, Maharashtra, India MoSahay Pv Full time

    A Guest Service Associate is a professional responsible for providing front desk assistance to guests in hotels or other similar hospitality establishments. He or she greets guests and assigns them their rooms, processes check-in and check-outs. Pay: ₹15,000.00 - ₹18,000.00 per month **Benefits**: - Flexible schedule Schedule: - Day shift -...

  • Guest Service Associate

    7 days ago

    Mumbai, Maharashtra, India FINESSE STAFFING Full time

    **Hiring for the position of Guest Service Associate with a leading Hospitality & Retail Industry in India.** **Job Description: - ** **Meet & Greeting the Guest** **Assist guests regarding menu items in an informative and helpful way** **Follow outlet policies, procedures and service standards** **Have knowledge of beverage lists and...

  • Guest Service Associate

    7 days ago

    Bandra West, Mumbai, Maharashtra, India PVR INOX Limited Full time

    Service Associates - Full timer Job Purpose: Serves customers by providing product and service information; resolving product and service problems. **Duties**: - Servicing guests in Restaurant, Box Office & Auditorium - Greeting and registering the guest - Deliver outstanding customer service to our guests - Must have the ability to multi-task - Should be...

  • Guest Service Associate

    3 days ago

    Mumbai, Maharashtra, India AccorHotel Full time

    **Unternehmensbeschreibung** Accor is a multinational hospitality company headquartered in France. It's one of the largest hotel groups globally and operates in over 100 countries. Accor was founded in 1967 by Paul Dubrule and Gérard Pélisson. It initially focused on the motel-hotel market in France and expanded internationally in the 1970s and 1980s....

  • Guest Service Associate-housekeeping

    4 weeks ago

    Nashik, Maharashtra, India Marriott International, Inc Full time

    **Job Number** 24066929 **Job Category** Housekeeping & Laundry **Location** Courtyard Nashik, Near Mumbai Naka, Nashik, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning,...

  • Guest Service Associate

    5 days ago

    Pune, Maharashtra, India Aurassist Health Private Limited Full time

    Greeting guests upon arrival and making them feel welcomed. - Administering check-ins and check-outs. - Providing front desk services to guests. - Assigning rooms and taking care of administrative duties. - Delivering mail and messages. - Processing guest payments. - Coordinating with bell service and staff management. - Being a source of information to...

  • Guest Service Associate

    4 weeks ago

    Pune, Maharashtra, India Casino Air Caterers and Flight Services Full time

    **Responsibilities** - Offering front desk assistance to clients - Handling guest requests and reservations - Managing administrative tasks like processing payments, cash handling and delivering any mails - Welcoming guests on arrival and providing complete assistance during their stay - Resolving any conflicts or tensions - Monitoring check-ins and...

  • Guest Service/ Relations

    5 days ago

    Nashik, India paradigm consultancies Full time

    We are Hiring Job Designation: Guest service/ Relations Job Location: Nashik **Salary**: 20,000 - 30,000 Food & Accommodation Provided Qualification: Hotel Management Experience: 2 - 3 years Skills: Good communication skills Proficient in English (verbal/written) Excellent with MS Office Immediate Join Full time Only Female Applicants Profile...

  • Guest Service Associate-Housekeeping

    1 week ago

    nashik, India Courtyard by Marriott Full time

    POSITION SUMMARY Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with...

  • Guest Service Associate

    5 days ago

    Bandra East, Mumbai, Maharashtra, India Coral Bling Services Private Limited Full time

    Greeting guests upon arrival and making them feel welcomed. - Administering check-ins and check-outs. - Providing front desk services to guests. - Assigning rooms and taking care of administrative duties. - Delivering mail and messages. - Processing guest payments. - Coordinating with bell service and staff management. - Being a source of information to...

  • Guest Service Associate

    7 days ago

    Viman Nagar, Pune, Maharashtra, India Timezone Entertainment Pvt. Ltd Full time

    Greeting guests upon arrival and making them feel welcomed. - Administering check-ins and check-outs. - Providing front desk services to guests. - Assigning rooms and taking care of administrative duties. - Delivering mail and messages. - Processing guest payments. - Coordinating with bell service and staff management. - Being a source of information to...

  • Guest Service Associate F&b

    4 weeks ago

    Nashik, India Gigadocs Softtech Private limited Full time

    He/She performs tasks such as welcoming and escorting VIP guests/customers, addressing and rectifying guests/customers' concerns and complaints, monitoring cleanliness and sanitation of assigned work areas and providing information of Property's amenities and services. Food and Accomodation given by hotel Salary 15k immediate joiner needed **Job Types**:...

  • Guest Relations Associate

    1 week ago

    Mumbai, Maharashtra, India True Fit Gourmet Full time

    Job Title: Guest Relationship Associate (Female) - True Fit Gourmet Cafe, Bandra **Responsibilities**: Welcome and greet guests in a warm and friendly manner upon arrival. Assist customers in choosing menu items, providing detailed information about dishes and specials. Take and accurately process customer orders through the POS system. Ensure a clean...

  • Service Associate

    1 week ago

    Mumbai, Maharashtra, India Shaadi.com Full time

    Service Associates - Full Timer Job Purpose: Serves customers by providing product and service information; resolving product and service problems. **Duties**: - Servicing guests in Restaurant, Box Office & Auditorium - Greeting and registering the guest - Deliver outstanding customer service to our guests - Must have the ability to multi-task - Should be...

  • Guest Service Associate

    3 days ago

    Mumbai, Maharashtra, India Marriott International, Inc Full time

    **Job Number** 24083783 **Job Category** Housekeeping & Laundry **Location** The Westin Mumbai Powai Lake, #2 & 3B Near Chinmayanand Ashram, Mumbai, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments. Fill...

  • Guest Relation Executive(Female)

    4 days ago

    Ghorpadi, Pune, Maharashtra, India MoSahay associate pvt ltd. Full time

    Guest relationship Executive(only female) Experiase: 2-3yr( Hotel management induestry) Hight: - 5.7 inch-5.8inch Age:23-25y **Salary**:26000-30000 Welcoming guests in a friendly and professional way. Addressing and escalating customer complaints. Providing information about facilities, programs and others services. Pay: ₹26,000.00 - ₹30,000.00...

  • Guest Service Associate

    4 weeks ago

    Mumbai, Maharashtra, India Marriott International, Inc Full time

    **Job Number** 24065951 **Job Category** Food and Beverage & Culinary **Location** The Westin Mumbai Powai Lake, #2 & 3B Near Chinmayanand Ashram, Mumbai, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Serve food courses and alcoholic beverages to guests. Set tables...