Export Documentation
1 month ago
**Job Role**:
- Sales Support - Exports
**Designation** - Customer Support Assistant
**Department** - Sales Support
Reporting to Exports Manager
**Sr Key Responsibilities**
1) Validating the leads by making calls
2) Coordination (with Customers, Exports Partners, Freight Forwards, Production etc ) 3) MIS / Reports
4) Maintaining Customer Records in the Salesforce CRM
**Sr Key Responsibilities Description**
1) Validating the leads by making calls
a)Validating leads received from buy leads, India Mart website, Mosil website & Catalogue viewed by making direct call to client
b) Sending greetings message & E broucher on What's app to the client
c) Follow up calls
2) Coordination
a)Coordination with tech support for products recommendation, customers & export partners for business, freight forwarders, production etc. for timely shipment etc.
3) MIS / Reports
Maintain the report on Google sheet about the calling summary and status
4) Maintaining Customer Records
Log a call in Salesforce to ensure entire customer history and relevant reports are available at all times.
**Personal Specifications**:
Education/Qualification/Training - Any Undergraduate
Experience - 1 to 2 years
Skills - Good communication
**Location**:
- Juinagar (Navi Mumbai)
**Job Types**: Full-time, Permanent
Pay: Up to ₹30,000.00 per month
**Benefits**:
- Health insurance
- Leave encashment
- Provident Fund
Schedule:
- Morning shift
Supplemental Pay:
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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