Csa (Customer Service Associate)
4 months ago
Responsibilities:
- Conduct outbound calls for KYC verification.
- Verify customer information accurately.
- Ensure compliance with regulations and company policies.
- Maintain confidentiality of sensitive information.
- Communicate effectively with clients.
- Document verification activities.
**Requirements**:
- High school diploma or equivalent.
- Previous customer service or KYC experience preferred.
- Excellent communication skills.
- Attention to detail.
- Ability to handle sensitive information securely.
- Proficiency in CRM software.
- Flexibility to work shifts.
**Job Types**: Full-time, Fresher, Permanent
**Benefits**:
- Provident Fund
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (required)
**Language**:
- English (required)
Work Location: In person
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Customer Support Associate
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