Business Application Support

2 weeks ago


Bengaluru, India taomish Full time

The Position is similar to Business Analyst, where you have to **interact with clients/customers post-implementation and provide support**.

Work mode: Onsite

Location: Bangalore,Trivandrum

**Requirements**:

- Should have a good understanding of **financial** and **trading** businesses, and also have a sound understanding of the software world as a user.
- Experience working with Customer engagement ,finance and operations either as a user or in a support role
- Ability to work effectively with the next level of support,Capturing complete information on the issue before escalating,providing steps already taken in troubleshooting,etc
- Experience in using help desk softwares and remote support roles

**Qualifications**
- Bachelors degree in any stream with 2-3 years experience as customer support in software industry

**Salary**: ₹358,312.12 - ₹1,200,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Performance bonus
- Yearly bonus

Application Question(s):

- How many years experience do u have in software industry as Customer/User Support ?
- Health insurance



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