Business Application Support
2 weeks ago
The Position is similar to Business Analyst, where you have to **interact with clients/customers post-implementation and provide support**.
Work mode: Onsite
Location: Bangalore,Trivandrum
**Requirements**:
- Should have a good understanding of **financial** and **trading** businesses, and also have a sound understanding of the software world as a user.
- Experience working with Customer engagement ,finance and operations either as a user or in a support role
- Ability to work effectively with the next level of support,Capturing complete information on the issue before escalating,providing steps already taken in troubleshooting,etc
- Experience in using help desk softwares and remote support roles
**Qualifications**
- Bachelors degree in any stream with 2-3 years experience as customer support in software industry
**Salary**: ₹358,312.12 - ₹1,200,000.00 per year
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Performance bonus
- Yearly bonus
Application Question(s):
- How many years experience do u have in software industry as Customer/User Support ?
- Health insurance
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