Major Incident Professional

3 weeks ago

Gurgaon, India BT Group Full time

Major Incident Professional

**Job Req ID**:16636**Posting Date**:29-May-2023**Function**:Customer Service**Location**:Dundahera, Sector 21, Gurugram, India**Salary**:Competitive**Why this job matters**
The Network Engineering Professional supports the delivery of engineering activities that contributes client technical requirements, deploying optimal networking and connectivity solutions that enable clients and the enterprise to achieve their operational and business goals.

**What you’ll be doing**
1. Supports the delivery of routine daily activities and is accountable for system design, build, testing, validation, maintenance, and ongoing support of all network infrastructure components.
2. Assists the implementation of enhanced network technology that aligns to customers' strategic direction for enterprise and remote site connectivity.
3. Follows standards for global network infrastructure, including wireless, LAN and SD-WAN networks and connectivity.
4. Supports the installation, testing, and setup of new network hardware both physical and virtual (firewalls, routers, switching, monitoring) hardware and software.
5. Executes engineering efforts to ensue currency and supportability of networking technology.
6. Collates data, reports and information supporting technology lifecycle planning, including contributing to the development of the technology roadmaps and Network Health Assessments.
7. Organises material and data for documentation, knowledge transfer and training to successfully land new solutions into the support organisation.
8. Undertakes activities that contribute to the implementation of core and cloud infrastructure security to manage risks and exposure.
9. Supports in the implementation of ways to improve working processes within Network Engineering.

**The skills you’ll need**
- Troubleshooting
Customer Service
Escalation Management
Continuous Improvement
Health & Safety
Network Delivery
Network Security
Network Testing
Network Configuration
Technical Documentation
Network Integration
Event Management
Network Implementation
Requirements Management
Incident Management

**Our leadership standards**

**Looking in**:
**Leading inclusively**
I inspire and build trust through self-awareness, honesty and integrity.
**Owning outcomes**
I take the right decisions that benefit the broader organisation.

**Looking out**:
**Delivering for the customer**
I execute brilliantly on clear priorities that add value to our customers and the wider business.
**Commercially savvy**
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

**Looking to the future**:
**Growth mindset**
I experiment and identify opportunities for growth for both myself and the organisation.
**Building for the future**
I build diverse future-ready teams where all individuals can be at their best.

  • Sonographer/usg Technician

    4 weeks ago

    Gurgaon, India Major Hospital Full time

    **Job Title: Sonographer/USG Technician** **Location: Sector 47, Gurugram** **Company: Major Superspeciality Hospital** **Job Type: Full-Time** **About Us**: Major Superspeciality Hospital is a leading provider of healthcare solutions in the hospital industry. We are committed to delivering high-quality products and services that improve patient care and...

  • Incident Manager

    1 month ago

    Gurgaon,Gurugram, India Sampoorna Consultants Pvt. Ltd Full time

    Purpose Of Role :The role is doing end to end Incident Management for Voice issues for Legacy and CCaaS (Contact Center as a Service) solutions, is customer focused, and able to manage customer expectations while adhering to the SLA/KPI defined.Skills/Experience MIM-Voice : - Typically engineering/science degree. - Good network support knowledge and...

  • Incident Manager

    4 weeks ago

    Gurgaon/Gurugram, IN Sampoorna Consultants Pvt. Ltd Full time

    Purpose Of Role :The role is doing end to end Incident Management for Voice issues for Legacy and CCaaS (Contact Center as a Service) solutions, is customer focused, and able to manage customer expectations while adhering to the SLA/KPI defined.Skills/Experience MIM-Voice : - Typically engineering/science degree. - Good network support knowledge and...

  • IT Professional

    4 weeks ago

    Gurgaon, India amdocs Full time

    **Who are we?**: **In one sentence**: **What will your job look like?**: Provide support to Amdocs internal users for IT related support Knowledge to support various Desktop and Laptop models available in Amdocs Image Amdocs Laptops and desktops with the Amdocs image Knowledge to support windows related issues escalated by Remote Support Manage...

  • IT Professional

    7 days ago

    Gurgaon District, Haryana, India amdocs Full time

    1 **Who are we?**: **In one sentence**: **What will your job look like?**: Provide support to Amdocs internal users for IT related support Knowledge to support various Desktop and Laptop models available in Amdocs Image Amdocs Laptops and desktops with the Amdocs image Knowledge to support windows related issues escalated by Remote Support Manage...

  • Security Professional

    4 weeks ago

    Gurgaon, India BT Group Full time

    Security Professional **Job Req ID**:22444**Posting Date**:5 Sep 2023**Function**:Customer Service**Location**:Dundahera, Gurugram, India**Salary**:Competitive**Why this job matters** The Network Engineering Professional supports the delivery of engineering activities that contributes client technical requirements, deploying optimal networking and...

  • Security Professional

    4 weeks ago

    Gurgaon, India BT Group Full time

    Security Professional **Job Req ID**:21083**Posting Date**:10 Aug 2023**Function**:Customer Service**Location**:25A DLF City Phase-III,, Gurugram, India**Salary**:competitive**Why this job matters** The Network Engineering Professional supports the delivery of engineering activities that contributes client technical requirements, deploying optimal...

  • Professional IFRS

    1 month ago

    gurgaon, India Acuity Knowledge Partners Full time

    Acuity Knowledge PartnersAcuity Knowledge Partners (Acuity) is a leading provider of bespoke research, analytics and technology solutions to the financial services sector, including asset managers, corporate and investment banks, private equity and venture capital firms, hedge funds and consulting firms. Its global network of over 6,000 analysts and industry...

  • Head of Service Management

    1 week ago

    gurgaon, India Teleperformance Full time

    Interested folk can drop a text at " ".Work Location: GurgaonExperience – 12-18 yearsShift Time: 6:30PM-3:30AMThis position will be responsible for advocating best practices and managing a team for the development of service management processes based on ITSM constructs. The Director-ITSM will be responsible for driving the following initiatives:Define and...

  • Network Security Professional

    4 weeks ago

    Gurgaon, India BT Group Full time

    Network Security Professional **Job Req ID**:15007**Posting Date**:20-Apr-2023**Function**:Security**Location**:25A DLF City Phase-III,, Gurugram, India**Salary**:Competitive**Purpose of the Role** The Cyber Security Ops. Professional supports in activities that ensure the delivery of security solutions, supporting daily global operations in the delivery of...

  • Network Design Professional

    5 days ago

    Gurgaon, India BT Group Full time

    Network Design professional **Job Req ID**:15183**Posting Date**:28 Apr 2023**Function**:Customer Service**Location**:Sector-25A, Gurugram, India**Salary**:Competitive**Accountabilities**: - Provides technical concurrence and sign off for elements of designs and/or network changes on BT core platforms and/or customer bids; accountable for identifying...

  • Cyber Security Professional

    5 days ago

    Gurgaon, India BT Group Full time

    Cyber security professional **Job Req ID**:19802**Posting Date**:21 Jul 2023**Function**:Security**Location**:25A DLF City Phase-III,, Gurugram, India**Salary**:Competitive- Security isn’t always the first thing that comes to mind when you think of BT, but when it comes to keeping everyone safely connected, We Are The Protectors. We deal with thousands of...

  • Executive

    7 days ago

    Gurgaon, India Airtel India Full time

    About the Role - Incident management & Change management of around 400 NMS/EMS instances. - Major upgrades & Bug fixing of 400 NMS/EMS instances. - Will be responsible for handling new OSS implementation as well as resolving NBI issues. - Ensuring guidelines for the user administration on 400 EMS/NMS instances. - Will be responsible for the proactive health...

  • Professional, Employee Engagement

    15 hours ago

    gurgaon, India Acuity Knowledge Partners Full time

    Acuity Knowledge PartnersAcuity Knowledge Partners (Acuity) is a leading provider of bespoke research, analytics and technology solutions to the financial services sector, including asset managers, corporate and investment banks, private equity and venture capital firms, hedge funds and consulting firms. Its global network of over 6,000 analysts and industry...

  • Cyber Security Professional

    4 weeks ago

    Gurgaon, India BT Full time

    **About BT**: We’ve always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world’s first telecommunications company. At our heart we’re a technology company with research and innovation in our bones and a desire to be personal, simple, and...

  • Sre , Digital Banking [vk22905]

    6 days ago

    Gurgaon, India V-Konnect Associates Full time

    Reference Code: - VK22905 - Job Title: **SRE, Digital Banking** - Category: - Job Description: - Drive Indie’s SRE strategy to ensure production availability and resilience with a strong focus on excellent customer experience - Custodian and Champion of the implementation of SRE process and designs for all strategic systems and stakeholders - Bootstrap...

  • Network Design Professional

    4 weeks ago

    Gurgaon, India BT Group Full time

    Network Design Professional **Job Req ID**:22360**Posting Date**:5 Sep 2023**Function**:Design**Location**:25A DLF City Phase-III,, Gurugram, India**Salary**:Competitive**Why this job matters** Customer partner - You put the customer first, promoting the breadth of services. Looks to fully understand the customers’ needs and align relevant...

  • [17/05/2024] Professional IFRS

    1 hour ago

    Gurgaon, India Acuity Knowledge Partners Full time

    Acuity Knowledge PartnersAcuity Knowledge Partners (Acuity) is a leading provider of bespoke research, analytics and technology solutions to the financial services sector, including asset managers, corporate and investment banks, private equity and venture capital firms, hedge funds and consulting firms. Its global network of over 6,000 analysts and industry...

  • Senior Cyber Security Analyst

    1 month ago

    Gurgaon,Gurugram, India Right Advisors Pvt. Ltd. Full time

    Experience : 6 - 8 yearsLocation : GurugramQualification : Any Graduation Degree in ITMandatory Skills Required : Cyber Security, Incident Response, EDR, SIEM, Mail Analysis & Security, Cloud Security ( Azure/ AWS), Threat IntelligenceGood to have : CEH (Certified Ethical Hacking)Job Description : - Computer Science or Information Systems major related field...

  • Professional- Payroll

    14 hours ago

    Gurgaon, India Acuity Knowledge Partners Full time

    Job descriptionAcuity Knowledge PartnersAcuity Knowledge Partners (Acuity) is a leading provider of bespoke research, analytics and technology solutions to the financial services sector, including asset managers, corporate and investment banks, private equity and venture capital firms, hedge funds and consulting firms. Its global network of over 6,000...